About the job Inside Sales Representative - Datacomm & Low Voltage Electronic Supply (ESKC) | Lenexa, KS | On-site | Full-time | Reports to: Branch Manager This role is with Electronic Supply (ESKC), our Kansas City distributor for low-voltage and datacomm contractors and part of the Pioneer Music Company (PMC) family. The role We're looking for an Inside Sales Rep who knows the low-voltage world, or is ready to learn it fast. You'll handle quotes, orders and day-to-day customer relationships. You'll work with our outside sales team, Purchasing and Shipping/Receiving to make sure every order is right and gets to the job when the customer needs it. The people who do well here don't wait for the phone to ring. They know their customers' jobs, think a step ahead, and call before the customer has to. What you'll do Answer customer calls, emails and quote requests quickly, either with the answer or with a clear plan to get it. Build accurate quotes for data infrastructure, structured cabling, connectivity, security and other low-voltage products and turn them into orders.

Grow your accounts:

catch what a job is missing, suggest the add-on or upgrade, and follow up on open quotes. Own customer problems (backorders, shipping misses, returns, pricing questions) until they're resolved, and keep the customer updated along the way. Be the link between outside sales, the customer and our internal team. Schedule deliveries, shipments and will-call pickups with Shipping/Receiving. Flag inventory and pricing errors to Purchasing and your Branch Manager so they get fixed at the source. Keep customer, quote and order records accurate in our ERP system.

What you bring Customer experience:

a background in inside sales, counter sales, customer service or account management.

Product curiosity:

you want to learn our products well enough that customers call you for answers.

Organization:

you can juggle a lot of customers, quotes and orders at once without dropping a follow-up.

Straight talk:

clear, direct communication, including the tough calls (backorders, price changes, saying no).

Systems:

comfortable with Microsoft Office and an ERP or order-entry system. Big plus Experience in datacomm, structured cabling, security or low voltage, whether at a distributor, at a manufacturer or in the field as an installer or tech. Familiarity with lines like Belden, APC, Commcsope, Fluke, nVent. Benefits Health, dental, vision, 401(k) match, PTO, paid holidays Physical requirements Lift and move product up to 50 lbs when needed. Stand, walk and work in warehouse, counter and office settings. Reasonable accommodations available on request Electronic Supply is an equal opportunity employer.

Pay:

$55,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person