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Sales Support Coordinator
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innovative metal works
Cave City, KY (In Person)
$38,251 Salary, Full-Time
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Job Description
Overview We are seeking a dynamic and highly organized Sales Support Coordinator to join our team! In this vital role, you will be the backbone of our sales operations, providing exceptional support to our sales team and ensuring smooth communication with clients. Your energetic approach and attention to detail will help drive our sales initiatives forward, creating a positive experience for both customers and colleagues. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a fast-paced environment where your contributions truly make a difference. Responsibilities Assist the sales team with order processing, data entry, and tracking customer interactions using tools such as Microsoft Office and Google Workspace. Manage incoming calls on multi-line phone systems, providing professional and courteous customer support while directing inquiries efficiently. Maintain accurate records through filing, proofreading, and updating client information in databases like JobBoss or other CRM systems. Support office management tasks including calendar management, appointment scheduling, and coordinating meetings or events. Handle clerical duties such as filing, photocopying, and managing correspondence to ensure the office runs smoothly. Provide bilingual support when needed to serve diverse customer bases effectively. Assist with bookkeeping tasks, including invoicing and basic financial record keeping, ensuring accuracy and timeliness. Skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace for document creation and communication. Strong organizational skills with the ability to prioritize tasks efficiently using time management techniques. Excellent phone etiquette with experience managing multi-line phone systems in a professional setting. Demonstrated clerical experience with data entry, filing, proofreading, and office management responsibilities. Customer service expertise with a friendly attitude and effective communication skills. Bilingual abilities are a plus to support diverse client needs. Familiarity with Job Boss or similar accounting software is desirable for bookkeeping tasks.