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GH
Gillie Hyde Auto Group
New & Pre-Owned Client Advisor
Career Insights for Car / Vehicle Sales Representative
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Scorecard
Based on Kentucky data
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What they do
A Car or Vehicle Sales Representative develops buyers by maintaining rapport with previous customers, suggesting trade-ins, customer prospecting, greeting drop-ins, responding to inquiries, recommending sales campaigns and promotions, and explaining warranties and services. Demonstrates vehicles by explaining characteristics, capabilities, features, and product testing. Understands vehicles by studying characteristics, capabilities, and features, comparing and contrasting competitive models, and inspecting vehicles.
$69,944 / year median in Kentucky
-4% projected decline
Job Description
Job Summary We are seeking a dynamic and enthusiastic New & Pre-Owned Client Advisor to join our automotive sales team. In this role, you will be the key point of contact for customers interested in purchasing new or pre-owned vehicles, providing exceptional service and expert guidance throughout their buying journey. Your energy, sales expertise, and customer relationship skills will drive our success in a competitive market. This position offers an exciting opportunity to work in a fast-paced environment where your passion for high-end automotive sales and customer satisfaction makes a real difference. You will be responsible for managing the entire sales process, from initial contact to deal closing, ensuring a seamless experience for every client. Responsibilities Engage with prospective clients through outbound calls, walk-ins, and digital channels to generate new sales opportunities within the dealership's inventory. Build strong relationships with customers by understanding their needs, preferences, and financial considerations to recommend suitable vehicle options. Conduct effective negotiations to close deals on new and pre-owned vehicles, ensuring mutually beneficial agreements that meet sales targets. Manage the sales pipeline efficiently using Customer Relationship Management (CRM) systems to track leads, follow-ups, and client interactions. Present vehicle features, financing options, and upselling opportunities confidently while maintaining excellent phone etiquette and client communication skills. Collaborate with the sales team and management to optimize inventory control, inventory management, and overall dealership performance. Support customer service efforts post-sale by maintaining ongoing relationships, assisting with vehicle delivery, and addressing any concerns promptly. Qualifications Proven experience in outside sales or B2B sales within the automotive industry or retail environment. Strong negotiation skills with a track record of closing high-end vehicle deals effectively. Multilingual or bilingual abilities are highly desirable to serve diverse customer bases. Demonstrated success in achieving sales targets through outbound sales activities such as cold calling and client outreach. Excellent communication skills, including public speaking and client relationship building techniques. Familiarity with automotive financing options and dealership inventory management systems (CRM software supported). Organizational skills with the ability to manage multiple clients simultaneously while maintaining attention to detail. Previous dealership experience or automotive industry sales experience is preferred but not mandatory; enthusiasm for high-end automotive sales is essential. Due to our insurance requirements, you must have a valid driver's license and be 21 years of age or older Join us as a New & Pre-Owned Client Advisor and become part of a vibrant team dedicated to delivering exceptional customer experiences while achieving outstanding sales results!