Account Manager / Inside Sales Support Specialist

Account Manager / Inside Sales Support Specialist Favorites Promotional and Apparel Kenner, LA Job Details Full-time $21 - $25 an hour 2 days ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Managing customer accounts Customer communication Teamwork Account development Graphic design Managing clients in a customer support role Managing projects Account management Order entry

Full Job Description Job Title:

Account Manager / Inside Sales Support Specialist We are seeking a customer-focused and detail-oriented Account Manager / Inside Sales Support Specialist to join our growing team. This role is responsible for supporting the sales process from order intake through fulfillment while maintaining strong relationships with clients and ensuring brand standards are consistently met. The ideal candidate excels in communication, organization, and customer service, and thrives in a fast-paced, team-oriented environment. You will serve as a key point of contact for clients and internal teams, helping drive successful project execution and repeat business. Key Responsibilities Serve as a primary point of contact for clients, ensuring clear and timely communication Support the sales team with order processing, quoting, and project coordination Manage client accounts and build strong, long-term relationships Coordinate with internal teams (including design and production) to ensure accurate and timely order fulfillment Review orders and artwork submissions for completeness and alignment with client expectations Track project timelines and ensure deadlines are met Resolve customer inquiries and issues with a high level of professionalism and responsiveness Maintain detailed and accurate records of client interactions, orders, and project updates Identify opportunities to upsell or expand existing client accounts Qualifications & Requirements Strong customer service and account management experience Excellent communication and interpersonal skills Highly organized with the ability to manage multiple projects simultaneously Detail-oriented with strong problem-solving abilities Ability to work collaboratively in a team environment Comfortable working in a fast-paced, deadline-driven setting Basic familiarity with design or production processes (preferred but not required) Inside sales or order management experience is a plus Graphic design (Adobe Illustrator/Photoshop) experience is a plus Additional Requirements Minimum 1 year of customer service experience (required) Ability to commute to Kenner, LA 70062 (required) Must be willing to relocate to Kenner, LA prior to start date (required)

Job Details Job Type:

Full-time Schedule:

Monday to Friday, 8-hour day shift

Work Location:

In person Benefits 401(k) with company matching Health insurance Vision insurance Dental insurance Paid time off

Paid Holidays Pay:

$21.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person