Service BDC Representative

Service BDC Representative Tasca Toyota of Boston

• 2.

5 Dorchester, MA Job Details Full-time From $17 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Spanish Customer service Lead generation English Market research Organizational skills

Full Job Description Job Overview:

We are seeking a motivated Business Development Center Representative to join our team. The ideal candidate will play a key role in answering phones and scheduling car service appointments. We are a busy Toyota store where the phone rings with customers trying to coordinate their service needs, we just have to guide them through the process. Steady hourly pay plus commissions on appointments paid weekly!

Duties:

• Conduct market research to identify potential leads and opportunities
• Engage with customers in Spanish and English to promote services and products
• Provide sales support by assisting customers with inquiries and upselling products
• Utilize cold calling techniques to reach out to potential clients
• Maintain bilingual customer service standards
• Demonstrate excellent phone etiquette when interacting with clients
• Participate in public speaking engagements to promote the company's offerings
• Maintain organizational systems to track leads and follow-ups

Qualifications:

• Proficiency in English
• Experience in sales support and customer service roles
• Strong phone and communication skills
• Bilingual capabilities are a plus!!
• Excellent phone etiquette and communication skills
• Strong organizational skills to manage time effectively Join us as a Business Development Center Representative and be part of a dynamic team driving business growth through effective communication and customer engagement.

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Required)

Automotive BDC:

1 year (Required)

Work Location:

In person