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Plumbers' Supply Co.
Inside Sales Heating & Hydronic Systems
Career Insights for Inside Sales Representative
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Scorecard
Based on Massachusetts data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$77,008 / year median in Massachusetts
+3% projected growth
Job Description
Inside Sales -
Heating & Hydronic Systems Location:
Brockton, MA Company:
Plumbers' Supply Company About Us Plumbers' Supply Company is a family-owned and operated wholesale distributor serving plumbing, heating, and HVAC professionals throughout New England. For over 70 years, we've built our reputation on knowledgeable service, reliable products, and lasting relationships. We take pride in offering a supportive, team-oriented work environment where employees and customers are treated like family. Position Overview We are seeking an Inside Salesperson specializing in Heating and Hydronic Systems to join our dedicated team. This role is responsible for assisting contractors, technicians, and builders with product selection, system design, and order fulfillment. The ideal candidate has a strong technical understanding of hydronic heating systems, boilers, controls, and related equipment, as well as a passion for providing exceptional customer service. Key Responsibilities- Serve as the primary point of contact for heating and hydronic product inquiries from contractors and trade customers.
- Provide product recommendations, technical support, and pricing information.
- Prepare and process quotes, orders, and returns accurately and efficiently.
- Collaborate with sales, purchasing, warehouse teams, and technical support teams to ensure customer satisfaction.
- Maintain up-to-date knowledge of product lines, system design, and industry trends.
- Support counter sales as needed and contribute to branch sales goals.
- Assist in identifying opportunities for upselling or introducing new product lines to customers. Qualifications
- Minimum 3 years of HVAC or hydronic heating industry experience (wholesale or contractor background preferred).
- Strong knowledge of boilers, pumps, radiant systems, controls, and related components.
- Excellent communication and problem-solving skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Proficient with computers and ERP/ order entry systems.
- Team player with a customer-first attitude. Benefits
- Health, dental, and vision insurance
- 401(k)
- Profit Sharing Plan
- Paid time off and holidays
- Employee discounts