Cannabis Sales Lead (Shift Leader) The Boston Garden Dispensary

• 2.6 Cambridge, MA Job Details Full-time $20
• $22 an hour 7 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Customer communication Teamwork Google Docs Shift management Driver's License Retail management Full Job Description We are excited to offer an opportunity to join The Boston Garden Dispensary
• Cambridge in a leadership role.

As a Massachusetts-born cannabis company rooted in authentic New England culture, we put people first—delivering exceptional customer service while fostering a compliant, collaborative, and high-performing workplace. The Cannabis Sales Lead (CSL) plays a key leadership role in supporting store management with the execution ofdaily operations. Serving as a trusted resource for our Cannabis Sales Experts (CSEs), the CSL helps lead by example, coaches team members in real time, ensures operational excellence, and contributes to an outstanding customer experience. Joining The Boston Garden Dispensary means becoming part of a four-store organization with locations in Somerville, Cambridge, Athol, MA, and Bloomfield, NJ. As we continue to grow, we are committed to promoting from within and creating opportunities for ambitious team members to advance. This is an exciting opportunity to join a growing company in one of the nation's fastest-growing industries. We're looking for motivated individuals who thrive in a fast-paced environment, take pride in developing others, and are eager to build a long-term career with our organization.

Key Responsibilities:

Maintain a consistent presence on the sales floor, engaging with staff and customers, owning shift performance , and addressing issues in real time. Provide daily support and coaching to associates; lead by example and foster a people-first culture of teamwork, service, and accountability. Assist the Management team in ensuring all operational procedures are followed, including compliance, cash handling, and sales performance. Support CSEs in providing exceptional customer engagement; respond to questions and concerns in a professional and timely manner, Identifies trends and communicates action plans to management Help maintain a clean, organized, and visually consistent environment across all areas of the dispensary. Act as a point of contact for associates with Point of Sale (Flowhub) and other systems; provide guidance in resolving issues and ensuring accurate data entry. Oversee inventory execution and accuracy. Assist with product intake, daily counts, and reconciliation in accordance with company procedures and regulatory requirements (e.g., METRC). Help maintain order and compliance in back-of-house areas including vault, storage, and fulfillment. Support the execution of product promotions, vendor partnerships, and sales initiatives Regularly serves as acting shift leader/MOD ensuring operations continue smoothly and in compliance with policies. Maintain flexibility to work a minimum of 40 hours per week, including evenings, weekends, holidays, and additional shifts as business needs require. Lead daily shift execution including opening or closing procedures as assigned. Lead daily shift huddles and communicate sales goals, promotions, and operational priorities with the ability to hold associates accountable to performance expectations throughout each shift. Assist in onboarding and training new hires

Skills & Qualifications:

• Demonstrated ability to coach, motivate, and support a retail team.
• Passion for cannabis and knowledge of products, customer service, and regulations.
• Strong communication and interpersonal skills with a customer-first mindset.
• Ability to remain calm, professional, and solutions-oriented in a fast-paced environment.
• Detail-oriented with strong organizational and follow-through skills.
• Technologically capable; proficient with POS systems, Google Workspace (Docs, Sheets, Drive), and digital tools.

What You Bring to the

Team:

• A team-first mindset with a strong sense of accountability.
• A passion for creating an excellent customer and employee experience.
• A proactive, flexible, and growth-oriented attitude.
• A commitment to supporting company standards and compliance requirements.

Job Type:

Full-time

• Minimum 21 years of age
• Must possess valid driver's license or state ID
• Must pass any and all required background checks
• Must be able to be approved for a current state cannabis worker license or permit.

Benefits:

Dental insurance Employee discount Health insurance Paid time off

Shift:

8 hour shift Day shift Evening shift Morning shift Night shift

Work Location:

In person TBG is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Apply at:

The Boston Garden Dispensary Careers and Employment | Indeed.com

Job Type:

Full-time Pay:

$20.00

• $22.

00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

Day shift Evening shift Morning shift People with a criminal record are encouraged to apply

Work Location:

In person