Sales and Operations Coordinator

Sales and Operations Coordinator Revel Garage Solutions Wilmington, MA Job Details Full-time $60,000 - $75,000 a year 2 days ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Retirement plan Qualifications Customer communication Interpersonal skills Sales Executive administrative support Attention to detail Office management Time management Full Job Description Sales & Operations Coordinator Revel Garage Solutions | Wilmington, MA Full-Time | Monday-Friday Perfect for a highly organized coordinator who enjoys sales support, customer communication, and helping a growing business stay organized and capture more opportunities. About Revel Garage Solutions Revel Garage Solutions transforms garages from floor to ceiling through garage door service and installation, epoxy flooring systems, and custom garage organization solutions. Since 2015, we've built our reputation on exceptional customer service, quality craftsmanship, and helping homeowners create spaces they love. As we continue to grow, we're looking for a Sales & Operations Coordinator who can help ensure opportunities are captured, customers receive an exceptional experience, and our team stays organized and accountable. This is not a traditional customer service role. This is not a dispatcher role. This is not an office manager role. This is a highly visible position that supports sales, operations, customers, and leadership while helping drive growth throughout the business. The Mission Your mission is simple: Make sure opportunities don't fall through the cracks. From inbound leads and estimate follow-up to customer communication and operational coordination, you'll play a key role in helping our team stay organized while improving conversion, accountability, and customer experience. What You'll Be Responsible For Sales Support & Revenue Growth (60%) Respond to inbound website leads and customer inquiries Follow up on estimates and unsold opportunities Support appointment scheduling and consultation booking Maintain CRM and lead pipeline accuracy Help manage customer communication throughout the sales process Generate online reviews and referral opportunities Reactivate previous customers and dormant opportunities Support builder, partner, and referral relationships Ensure every lead receives timely follow-up Operations & Administrative Coordination (30%) Coordinate vendor communications and administrative follow-through Assist with event registrations, community involvement, and marketing initiatives Coordinate office systems and administrative processes Assist with purchase order coordination once department managers identify needs Track action items and help ensure follow-through across departments Support internal communication and accountability Help maintain organization across multiple areas of the business Leadership Support (10%) Assist ownership with follow-up tasks and project coordination Help organize priorities and keep initiatives moving forward Identify opportunities to improve systems and processes Support company growth through organization and accountability Who We're Looking For The ideal candidate is proactive, highly organized, and naturally takes ownership. You may be a great fit if you've worked as: Sales Coordinator Operations Coordinator Project Coordinator Executive Assistant Real Estate Transaction Coordinator Office Administrator Customer Success Coordinator Business Operations Coordinator You enjoy: Following up and getting things done Building relationships with customers Keeping projects organized Solving problems before they become issues Managing multiple priorities Creating structure and accountability Requirements Excellent verbal and written communication skills Strong organizational and time-management skills High attention to detail Ability to manage multiple priorities simultaneously Professional and positive attitude Comfortable learning software and technology platforms Ability to work independently and take ownership Preferred Qualifications Experience in sales support, operations, project coordination, or customer success CRM experience preferred Experience in home services, construction, real estate, healthcare, or professional services is a plus Strong follow-up and communication skills What Success Looks Like Within your first year: Lead response times improve significantly Estimate follow-up becomes consistent and measurable More opportunities convert into appointments and sales Customer communication becomes more proactive Team accountability improves Administrative responsibilities are handled without constant oversight Leadership gains more time to focus on growth and strategic initiatives What We Offer Competitive salary Paid time off Paid holidays Growth opportunities Supportive team environment Direct impact on the success of a growing company Opportunity to help shape systems, processes, and future growth

Pay:

$60,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan

Experience:

Sales:

2 years (Required)

Work Location:

In person