Position Summary We are seeking a driven, detail-oriented Inside Sales Representative to support the quoting and order process. This role is ideal for someone who thrives in a fast-paced environment and values accuracy, responsiveness, and customer relationships. Responsibilities Prepare and follow up on quotes accurately and on time Process orders and coordinate with operations to meet customer needs Build and maintain strong customer relationships Assist with pricing based on material costs and lead times Provide updates on order status and delivery schedules Support Outside Sales in growing accounts and territories Qualifications Inside sales or customer service experience (manufacturing/steel preferred) Strong communication and organizational skills Proficient in Microsoft Office; ERP/CRM experience a plus Ability to read prints/specs is a plus Detail-oriented and comfortable in a deadline-driven environment Comfortable in a fast-paced, deadline-driven environment Benefits 100% employer-paid dental, vision, and life insurance Medical insurance options Paid time off and holidays Simple IRA with company match 401(k) with matching Education reimbursement

Hours:

8am - 4:30pm About Steel 21 Steel 21 is an innovative steel processing company specializing in high-quality plate processing and proprietary 21 Micro Milling technology, delivering superior flatness and surface finish. We are committed to precision, customer service, and continuous improvement.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Paid time off Tuition reimbursement Vision insurance Ability to

Commute:

Cedar Springs, MI 49319 (Required) Ability to

Relocate:

Cedar Springs, MI 49319: Relocate before starting work (Required)

Work Location:

In person