Sales & Operations Coordinator

Sales & Operations Coordinator Criterion Automation Comstock Park, MI Job Details Full-time $55,000 - $70,000 a year 22 hours ago Qualifications Project team coordination Sales Supplier management Workflow management (operations management method) Identifying new business opportunities Process improvement Mid-level Improving operational efficiency Data entry Purchasing CRM system proficiency Zoho Cross-functional communication Progress tracking (project management tasks) Full Job Description If you are someone who brings structure to complexity, keeps things moving, and follows through without being asked—this role is for you. You don't just stay organized—you help others stay organized. You don't just get work done—you help the entire team become more efficient. You are energized by finding better ways to do things—whether that's improving communication, refining processes, or learning and using new tools like AI to make work faster, clearer, and more effective. At Criterion Automation, we design and build custom automation systems. Every project is different. That means priorities shift, details evolve, and no two jobs look the same. The work is interesting and challenging—but it requires someone who can consistently bring clarity, structure, and follow-through in the middle of that complexity. This is not a passive administrative role. You are the hub—the person who helps keep things aligned and moving forward across customers, vendors, and the internal team. This role requires discipline and organization, along with the ability to work with people in a steady, practical, and easy-to-work-with way. You'll be following up, asking questions, and keeping things on track in a manner that your coworkers appreciate. Responsibilities Sales Coordination Own follow-up with customers to keep opportunities progressing Track next steps, timing, and ownership for all opportunities Maintain accurate CRM (Zoho) records Manage proposal workflow (inputs, reviews, and delivery) Identify stalled opportunities and take action early Purchasing & Project Support Enter and manage project data Purchase parts and track delivery commitments Proactively follow up on critical components Coordinate with engineering and project team on priorities and changes Communicate with suppliers and resolve issues Service Coordination Manage incoming service requests and scheduling Ensure clear communication before, during, and after service Track service work to completion Ensure documentation and billing are accurate What Success Looks Like Opportunities and projects move forward without getting stuck Customers are informed and know what to expect Critical items are tracked and followed up without being missed Issues are identified early and addressed proactively Work is completed accurately, efficiently, and on time Team members rely on you because things stay organized and moving Communication is clear, steady, and productive Processes and tools improve over time—not just maintained In Summary This role is a great fit for someone who likes being in the middle of things, enjoys working with people and keeping teams aligned, takes pride in staying organized and following through, gets energized by improving how work gets done, and naturally looks for better tools, better systems, and better ways—including using AI. If you enjoy working in a fast-moving, hands-on environment where your impact is visible every day—and you like making things work better for everyone around you—you'll enjoy this role.

Pay:

$55,000.00 - $70,000.00 per year Application Question(s): Why are you the right person for this role? Be specific to you - your experience, how you interact with people, how you get things done. Is there anything specifically that attracted you to this position?

Work Location:

In person