Venue Sales Coordinator

Venue Sales Coordinator Rye Venue Management

LLC - 3.5

Grand Rapids, MI Job Details Full-time $35,000 - $70,000 a year 3 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Customer follow-ups Google Workspace Customer communication Teamwork Sales contract management Interpersonal skills Sales transaction processing Payment processing In-person customer service Opportunity Management Schedule management Sales management systems proficiency Contracts Communications CRM system proficiency Productivity software Cross-functional collaboration Event customer service Sales follow-up Cross-functional communication Time management Event sales Full Job Description About Us We are a growing wedding and event venue management company operating multiple event spaces throughout the West Michigan area. Our venues host weddings, corporate events, social events, and private celebrations, and we are looking for a driven, personable, and highly organized sales professional to help match clients with the right venue and turn qualified leads into booked events. This is a great opportunity for someone who loves sales, enjoys working with people, thrives in a fast-paced environment, and wants to be part of a growing company with room for performance-based earning opportunities. Position Overview The Venue Sales Coordinator will support and own key parts of the sales process for multiple wedding and event venues. This includes responding to inquiries, qualifying leads, conducting venue tours, matching clients with the right venue, overcoming objections, securing signed contracts, and collecting payments. This is a sales-focused role. The right candidate should be comfortable being measured by results, including lead response time, tour conversion, booked revenue, follow-up activity, and CRM accuracy. We are looking for someone who can build trust quickly, communicate clearly, create urgency without being pushy, and consistently move potential clients through the sales pipeline. Key Responsibilities Respond quickly and professionally to all incoming inquiries Qualify leads and determine which venue best fits the client's needs, budget, guest count, and event style Conduct venue tours and confidently present venue features, benefits, packages, and available dates Follow up consistently with leads to move them through the sales process Secure signed contracts and collect required payments Maintain accurate CRM records, lead statuses, notes, follow-up tasks, and pipeline updates Track and manage multiple active leads across multiple venues Work toward sales goals, conversion targets, and booked revenue expectations Communicate clearly with internal departments, including planning, operations, marketing, and leadership Identify client needs and offer suggestions to enhance the event and increase booking potential Handle questions, objections, and special requests during the sales process Stay organized and proactive in a high-volume, time-sensitive environment Assist with sales reporting, pipeline updates, and KPI tracking Represent the company and venues with professionalism, positivity, and strong hospitality Complete other related duties as assigned What We Are Looking For The ideal candidate is a relationship-driven salesperson who enjoys people but is also motivated by goals, accountability, and closing business. This person should be able to balance warmth and professionalism with urgency and follow-through. A strong fit for this role will be someone who: Enjoys sales, follow-up, and closing deals Is comfortable being held accountable to measurable performance goals Can manage a high-volume sales pipeline without losing track of details Communicates with confidence, clarity, and professionalism Can create urgency with clients without being pushy Has strong follow-through and does not let leads go cold Is organized, self-motivated, and proactive Can work independently while still collaborating with a team Is comfortable using systems, CRMs, calendars, email, and online platforms Has a positive, energetic presence with both clients and coworkers Can represent multiple venues and guide clients toward the best fit Required Skills and Experience Proven sales experience preferred Wedding, event, venue, hospitality, or service-based sales experience preferred Strong communication and negotiation skills Excellent organizational and time management skills Ability to manage multiple leads, tours, contracts, and deadlines at the same time Comfortable using Google Workspace, CRM systems, scheduling software, payment systems, and online event platforms Ability to learn and follow a defined sales process Strong problem-solving skills Customer-service mindset with a sales-driven approach Ability to work in a fast-paced environment Ability to collaborate with multiple departments Comfortable making calls, sending follow-ups, and proactively moving leads forward Preferred Qualifications Experience selling weddings, events, venues, hospitality services, or other high-touch client experiences Experience working with sales KPIs, conversion rates, or revenue goals Experience using CRM systems to manage a sales pipeline Degree in sales, marketing, hospitality, communications, public relations, or a related field is a plus, but proven sales ability and strong client communication skills are more important Schedule This is a full-time position, typically 40+ hours per week. The typical schedule is Wednesday through Sunday. Some flexibility may be available based on tour volume, events, and business needs, but weekend availability is required, especially during peak sales and event seasons. Work Environment This role operates in both a professional office setting and event venue setting. Physical Requirements The employee must be able to: Stand and walk for extended periods during venue tours Navigate multiple event spaces Lift up to 25 lbs. as needed Work in both office and event environments Compensation This position includes a base salary ($35k-$45k annually) plus commission, with opportunities for monthly, quarterly, and annual bonuses based on performance. Compensation is designed to reward strong sales performance, booked revenue, lead conversion, and consistent follow-through. Performance Expectations Success in this role will be measured by: Lead response time Lead-to-tour conversion rate Tour-to-booking conversion rate Total booked revenue CRM accuracy and pipeline management Contracts sent and contracts closed Payment collection Client experience and professionalism Why Join Us Work with a growing company in the wedding and event industry Sell multiple unique venues throughout West Michigan Be part of a fun, fast-paced, and team-oriented environment Opportunity to grow with the company Performance-based earning potential Meaningful work helping clients find the right space for important events EEO Statement RYE Venue Management LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pay:

$35,000.00 - $70,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person