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SF
Stoops Freightliner
Parts Counter - Inside Sales
Entry-Level JobVerifiedNo experience needed
Career Insights for Inside Sales Representative
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Based on Michigan data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$76,425 / year median in Michigan
+4% projected growth
Job Description
Summary:
To facilitate the sale and delivery of truck, trailer, and body parts to all customers.Duties and Responsibilities:
Answer incoming calls Assist walk-in retail customers with their purchases Identify and troubleshoot correct parts for customers Look up and price wreck estimates for both internal and external customers Process all orders from beginning to end Process all special orders and back-order parts that need to be invoiced and delivered or shipped to customers Help suggest and recommend new parts to stock and communicate new trends or changes in buying habits of customers Help with housekeeping throughout the parts department when needed, but specifically with the retail counter, will call, and front customer display areas. Help with keeping the display area stocked and appealing to the customer Handle and process all warranty requests for company policies and procedures Process all "cash" transactions completely and accurately through the cash register when the cashier is not available Tage and inspect all exchange cores for like and for good core requirements To help and support our OPS force with ID's, parts, wreck estimates, quotes and processing parts order for customer delivery or pickup All other duties as assignedMinimum Qualifications:
- Knowledgeable about parts and able to use the parts catalogues
- High School diploma or equivalent. Associates degree or higher preferred
- Proficient with Microsoft Office Programs
- Excellent verbal and written communication skills
- Ability to multi-task in an efficient and organized manner
- Strong attention to detail Truck Country® /
Stoops Freightliner-Western Star Offers:
- Competitive Salary
- Comprehensive Benefit Package
- 401K Plan with Company Match
- Bonus Opportunities Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.