Inside Sales Representative - Automotive Recycling/Salvage Holbrook Auto Parts - 4.2 Highland Park, MI Job Details Full-time 5 hours ago Qualifications Customer communication Processing cash transactions High school diploma or GED Phone customer support Automotive service Telephone systems 10 key typing Full Job Description Inside Sales Representative - Automotive Recycling/Salvage Holbrook Auto Parts has been serving the Detroit area for over 75 years as an ASE Certified service and parts shop. With multiple locations, we pride ourselves in offering high-quality, tested used automotive parts and unbeatable service Role Description The Inside Sales Representative is tasked with engaging with assisting current and prospective customers with sales of product and/or services, pricing or part questions, or order and shipping information. Familiarity with the automotive parts sector, along with exceptional organizational and communication abilities, is also essential for this role.

Responsibilities:

Drive revenue growth through proactive promotion of both new and established products. Proactively reach out to current clientele to evaluate inventory needs and initiate sales discussions. Guide customers through product and service offerings, addressing inquiries on parts, pricing, and services. Identify and nurture relationships with potential clients to foster new business opportunities. Deliver consistent customer and technical support to maintain satisfaction among existing accounts. Efficiently handle order processing tasks, including order entry, accuracy checks, and shipping details. Identify and capitalize on opportunities for upselling and negotiation of pricing. Communicate vital information to customers, including unit prices, shipping schedules, and any relevant delays. Offer advice on part substitutions or modifications when requested items are unavailable. Assumes other duties as assigned.

Qualifications:

High School graduate or equivalent 12 years of prior Call Center sales or customer service relations required Prior automotive experience and knowledge of automotive parts Must be able to work in cooperation with others Must be attentive to detail and ensure accuracy in work assignments Must be able to communicate effectively with others and be a teamplayer Must possess the ability to deal tactfully with customers Must be organized, motivated, and a selfstarter Ability to use a variety of office equipment including 10key calculator, multiuser telephone system, copier, fax machine, and Microsoft Office software Must be able to work under pressure comfortably Call Center and Cash handling experience About Holbrook Auto Parts For over 85 years, Holbrook has been keeping Metro Detroit vehicles in top shape. We offer new and high-quality used auto parts for all makes and models at locations throughout the Detroit area. We know that vehicle repairs can't wait. We're here to get your ride back to its best quickly, with the right parts that don't cost a fortune.