Inside Sales Representative - Automotive Parts

Inside Sales Representative - Automotive Parts

HOLBROOK AUTO PARTS

Highland Park, MI Job Details Part-time | Full-time $85 a day 13 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Revenue growth Customer communication Pricing Call center experience Identifying new business opportunities Mid-level Client relationship development Technical support High school diploma or GED Inside sales Prospecting Multi-line phone systems Productivity software Negotiated pricing Order entry Cash handling 2 years Automotive parts and accessories knowledge Full Job Description Inside Sales Representative Holbrook Auto Parts has been serving the Detroit area for over 75 years as an ASE Certified service and parts shop. With multiple locations, we pride ourselves in offering high-quality, tested used automotive parts and unbeatable service Role Description The Inside Sales Representative is tasked with engaging with assisting current and prospective customers with sales of automotive products and/or services, pricing or part questions, or order and shipping information. Prior experience with the automotive parts along with exceptional organizational and communication abilities is also essential for this role. Compensation /

Training Period:

During the training period (90 days) the hourly wage will be between $18 - $22 an hour. Once training is complete, compensation will be $85 a day plus 3% commission of sales.

Responsibilities:

Drive revenue growth through proactive promotion of both new and established products. Proactively reach out to current clientele to evaluate inventory needs and initiate sales discussions. Guide customers through product and service offerings, addressing inquiries on parts, pricing, and services. Identify and nurture relationships with potential clients to foster new business opportunities. Deliver consistent customer and technical support to maintain satisfaction among existing accounts. Efficiently handle order processing tasks, including order entry, accuracy checks, and shipping details. Identify and capitalize on opportunities for upselling and negotiation of pricing. Communicate vital information to customers, including unit prices, shipping schedules, and any relevant delays. Offer advice on part substitutions or modifications when requested items are unavailable. Assumes other duties as assigned.

Qualifications:

High School graduate or equivalent 2+ years of prior Inside Sales, Call Center, or Customer Service Relations required Must have prior automotive experience and knowledge of automotive parts Must be able to work in cooperation with others Must be attentive to detail and ensure accuracy in work assignments Must be able to communicate effectively with others and be a team-player Must possess the ability to deal tactfully with customers Must be organized, motivated, and a self-starter Ability to use a variety of office equipment including a 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software Must be able to work under pressure comfortably Call Center and Cash handling experience is a plus

Work Schedule:

Must be able to work a flexible schedule which may include an assortment of days, evenings and/or weekends (as needed) to provide quality service to our clients and ability to successfully grow the business.

Job Types:

Full-time, Part-time Pay:

$85.00 per day

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Paid training Vision insurance

Shift:

Day shift Evening shift Application Question(s): Are you able to train/commute to one of our Metro Detroit locations?

Experience:

Automotive parts/sales: 1 year (Required)

Work Location:

In person