Family Service Counselor/Sales

Job Overview Join our team as a Family Service Counselor/Sales, where your compassion will make a meaningful difference in families' lives. In this role, you will serve as a trusted advisor, guiding families through important decisions with clarity and care. You will help connect families with the services and solutions they need, creating a positive experience from the first interaction. This position offers an opportunity to blend customer service excellence with impactful sales efforts, all while fostering a supportive environment for both clients and team members. Responsibilities Engage with families to understand their needs and provide personalized service that builds trust and rapport Educate families on available services, explaining options clearly and transparently to facilitate informed decisions Actively promote and sell relevant services or products that meet the unique needs of each family Guide families through the entire process, from initial consultation to finalizing arrangements, ensuring a smooth experience Maintain detailed records of interactions, preferences, and service agreements to support ongoing relationships Collaborate with team members to share insights, improve service delivery, and achieve sales goals Follow up with families post-service to ensure satisfaction and address any additional questions or needs Skills Strong customer service skills with a genuine desire to help others and create positive experiences Proven ability to effectively communicate complex information in a clear, empathetic manner Demonstrated sales aptitude with a proactive approach to identifying opportunities and closing deals Excellent listening skills to understand family needs thoroughly and respond appropriately Ability to manage multiple tasks efficiently while maintaining attention to detail Motivated self-starter who works well within a team Knowledge of sales techniques and customer relationship management tools is a plus This role is ideal for individuals who are passionate about making a difference while achieving personal growth through meaningful work. We are committed to supporting your success with comprehensive training and a collaborative team environment.

Pay:

$25,000.00 - $35,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Prescription drug insurance Retirement plan Vision insurance Application Question(s): Ability to pass a background check, physical and drug test.

Work Location:

In person