Inside Sales Representative

Inside Sales Representative

ASPEN SEARCH GROUP

Novi, MI Job Details Full-time $50,000•$60,000 a year 2 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Flextime Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Spanish Communication with suppliers Customer returns handling Basic math English Attention to detail Vendor communication Collaboration with manufacturing teams Productivity software Video conferences (communication methods) Account management Full Job Description Direct Hire role with competitive salary and benefits!

Location:

Novi, MI Hours:

Monday•Friday, 40 hours a week. (Hours are flexible between 7.30a.m.•5.30p.m).100% in office

Job Description:

Our client is seeking an Inside Sales Representative to provide exceptional customer service in a demanding environment for replacement parts for filter equipment. Seeking someone who can prioritize the many different aspects of the job from quoting, entering orders, invoicing, resolving order complications and working closely together with the customer and our complete team. This role is the perfect blend of Purchasing, Account Management, Customer Service and Logistics all rolled into one!

Responsibilities:

Processing quotes and orders for aftermarket spare parts in a timely manner through our ERP system, Sage Responding to customer inquiries via phone, email, and video calls Tracking orders and providing accurate shipping information, including freight rates and delivery dates Process Return Merchandise Authorizations Proactively following up with customers on quotes and orders, strengthening relationships with customers and key decision makers Arranging prepayments, invoicing & processing credit card payments and all related accounts receivable responsibilities Resolving customer complaints and order complications Actively use our CRM tool to record interaction with customers and prospects. Entering required information into our customers' portals Continuous communication with our factory in Germany Working with the Service department to process service work quotes and orders

Requirements:

2-5 years' of inside sales and/or customer service experience and ERP system experience Proficient in Microsoft Office products with excellent written and verbal communication skills Open to communicate with customers and suppliers in a professional way via video calls Detail oriented and mathematically competent Bilingual in English/Spanish or German is a big plus

Benefits:

Exceptional health insurance coverage including: o Medical Insurance (BCBS) o Dental Insurance (Delta Dental) o 100% company paid Life Insurance, Short Term disability insurance and Long-Term disability Insurance. 401(K) retirement savings plan with up to 4% company match. Flexible work schedule with flex time. 20 paid vacation days the first full year of employment, 8 paid holidays per calendar year.

Pay:

$50,000.00•$60,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person