iDrive Auto Parts | Full-Time | In Person | Monday-Friday Experience in automotive parts sales or service writing required. We welcome candidates with backgrounds in recycled/used auto parts sales, dealership parts sales, or service advisor/service writer roles. About iDrive Auto Parts iDrive Auto Parts is a growing supplier of high-quality recycled OEM auto and truck parts. We serve repair facilities, body shops, dealerships, automotive recyclers, and retail customers through local delivery and nationwide shipping. Our culture is built on teamwork, accountability, customer commitment, integrity, and continuous improvement. We're looking for a personable, knowledgeable, and motivated sales professional who enjoys helping customers and supporting teammates in a fast-paced environment. About the Position As an Inside Sales Representative working at our front counter , you'll help customers purchase the right parts over the phone and in person. You'll identify parts, prepare quotes, follow up with customers, close sales, enter orders, and process payments. You'll also help facilitate sales by processing orders and assisting our remote sales representatives with their orders , coordinating with customers and internal departments to keep purchases, pickups, deliveries, and shipments moving smoothly. Being a team player is a must. Success in this position means taking ownership of your work, communicating clearly, and willingly helping teammates complete orders and serve customers. Supporting the team is a core responsibility of this role. Dealership service writers, service advisors, and dealership parts salespeople are encouraged to apply. We'll provide training on our recycled parts inventory, interchange tools, and systems. Key Responsibilities Assist phone and walk-in customers with friendly, professional, and knowledgeable service. Identify the correct parts using vehicle information, inventory software, and interchange resources. Prepare accurate quotes and explain part condition, availability, pricing, warranty options, and delivery or shipping arrangements. Follow up on quotes, address price objections, negotiate within company guidelines, and close sales while maintaining profitable margins. Process orders and assist remote sales representatives with order entry, payment processing, customer follow-ups, and internal coordination. Review order details and notes to ensure customer requirements and instructions are accurately communicated. Coordinate with remote sales representatives, warehouse staff, and transportation personnel to resolve order issues and keep customers informed. Process cash, credit card, and digital payments, including sending secure payment links. Assist with customer pickups and coordinate delivery and shipping arrangements. Maintain accurate records of customer conversations, payment status, and follow-up needs. Build lasting relationships with repair facilities, body shops, dealerships, automotive recyclers, and retail customers. Address customer questions and concerns promptly and professionally. Keep your front counter workspace organized and welcoming. Actively support teammates, share information, and step in where needed to help the entire sales team succeed. Qualifications Minimum of 2 years of experience in recycled/used auto parts sales, dealership parts sales, or automotive service writing/service advising. Must be a team player who is willing to help others and contribute to shared goals. Strong working knowledge of automotive parts and components. Experience using automotive parts, inventory, or dealership management software. Familiarity with Pinnacle, Powerlink, CDK, Reynolds & Reynolds, or similar systems is a plus. Ability to explain options, prepare accurate quotes, follow up with customers, and close sales. Strong attention to detail when reviewing notes, entering orders, and processing payments. Excellent communication skills over the phone, in person, and with remote teammates. Friendly, confident, approachable, and customer-focused. Organized and able to manage multiple inquiries, orders, and requests without losing track of details. Comfortable using computers, payment platforms, and learning new technology. Dependable, accountable, and proactive about following through. Available to work full-time, in person, Monday-Friday. High school diploma or equivalent. Compensation & Benefits Base pay plus commission Expected total earnings: $50,000-$60,000 annually , based on experience and sales performance Health insurance options Paid time off Employee discounts Ongoing training and career growth opportunities Supportive, energetic team environment Why Join iDrive? Put your automotive knowledge, sales ability, and customer service skills to work with a team that values your contribution. You'll build customer relationships, help teammates succeed, and have opportunities to grow with the company. Whether your experience comes from a dealership service department, a dealership parts counter, or an automotive recycling business, we'd like to hear from you. Apply today to join iDrive Auto Parts!

Job Type:

Full-time Schedule:

Monday-Friday, 8 am - 5:30 pm

Work Location:

In person, working at our front counter

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Employee discount Health insurance Application Question(s): Describe your experience in recycled auto parts sales, dealership parts sales, or service writing/service advising. Include your employers, years of experience, and primary responsibilities. Which automotive parts, inventory, or dealership management systems have you used? Describe your experience with parts lookups, quotes, order entry, and payment processing. How do you approach explaining a quote, handling price objections, and following up to earn a customer's business? Please provide a specific example. This role includes processing orders and helping our remote sales representatives complete their sales. Describe a time you supported a coworker's customers or orders while managing your own responsibilities. How did you keep everything accurate and moving? Being a team player is a requirement. What does that mean to you in day-to-day work? Give an example of how you stepped in to help your team during a busy period.

Work Location:

In person