Technical Inside Sales Representative

About Bray International Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries. As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service. Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision. Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity. Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do. We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions. The Technical Inside Sales/Customer Service Associate is responsible for delivering detailed product information, handling customer inquiries via phone, and processing orders efficiently. Additional responsibilities may be assigned by the Supervisor or Manager as needed.

Essential Job Functions and Responsibilities:

Respond to customer inquiries, provide quotes and take customer orders. Order and source products. Negotiate sales and purchases prices. Proactively generate sales and promote company products. Expedite backorders and work backlog management report daily. Assist with pulling inventory and preparing shipments. Assist with customer returns. Troubleshoot customer concerns.

Qualifications and Core Competencies:

High School Diploma or GED required at a minimum Minimum 2 years of valve/flow control industry or a technical/mechanical background in a sales role. Flexibility to work overtime as needed to manage workload peaks Preferred candidate resides in metro Minneapolis, St. Paul, Minnesota, and the surrounding areas Industrial valve experience is highly preferred. Working knowledge of Microsoft Office Suite, specifically in Outlook and Excel Knowledge of supply chain systems preferred. Strong attention to detail. Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws. Hourly Rate starting at $35.00/HR plus a bonus opportunity. Compensation depends on experience and is negotiable Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.