Sales & Service Advisor

Sales & Service Advisor

• Marine & Watersports St.

Cloud, MN Do you enjoy being around boats, pontoons, and all things watersports? Love helping customers get back on the water? Join a well-established, growing marine dealership representing top brands in the industry. We're looking for a friendly, organized, and customer-focused Sales & Service Advisor to be the face of our front desk and support our sales, service, and storage operations.

Schedule:

Monday

• Friday, 8:30 AM
• 5:30 PM Must be Available for Rotating Saturdays during Busy Season
• 9:00 AM
• 2:00

PM Pay:

$18

• 20/hour based on experience
• OT Pay after 40 hours What You'll Do Serve as the front desk point of contact for customers—both in person and over the phone Create, manage, and track service repair orders from check-in to completion Communicate clearly with customers on repairs, timelines, estimates, and status updates Coordinate daily workflow between service technicians, parts department, and sales team Assist customers with boat, motor, and accessory sales inquiries , as well as service needs Recommend parts, accessories, and maintenance services to enhance the customer experience Support boat storage scheduling, check-in/check-out, and customer communication Help process warranty claims, service follow-ups, and documentation Maintain a clean, professional, and welcoming front desk environment Contribute to team goals, customer satisfaction, and overall dealership success

What We're Looking For:

Proven experience in a customer-facing role within service, retail, dealership, or a similar fast-paced environment Strong customer service skills with a confident, professional, and solutions-focused approach Excellent communication skills with the ability to manage multiple priorities and customer interactions simultaneously Highly organized and detail-oriented with the ability to own tasks from start to finish with minimal supervision Comfortable using computer systems, service software, and point-of-sale tools in a daily workflow Ability to collaborate cross-functionally with sales, service technicians, and parts departments Sales mindset with experience in up-selling services, accessories, or add-ons preferred Familiarity with boats, motors, trailers, or mechanical systems strongly preferred (or equivalent industry experience) Self-motivated with a team-first attitude and strong sense of accountability Apply Today! #nowhiring