Inside Sale Representative

Why Join UsOur brands, both young and mature, now have 75 years of experience to draw upon as they optimize manufacturing efficiency, perfect distribution, and lead the industry. And with that, were now able to innovate faster and more effectively deliver the highest-quality products to the marketplace. As a result, Pinnacle Climate Technologies is home to brands that are recognized worldwide for reliability, durability, and innovation. At PinnacleWe make it possible.

Position SummaryAccording to Pinnacles Corporate Values of Customer Focus, Team Player, Positive Attitude, Accountable & Dependable and Doing the Right Thing, the Inside Sales Representative is responsible for growing revenue within assigned customer segments or verticals, which may include existing small to mid-size customers and prospects, or supporting National Accounts at the branch-location level in partnership with National Sales leadership. Regular outbound calling to sell products and to increase customer top-of-mind awareness. This role is an integral part of GRIT Sales team, driving and supporting actions to meet overall growth and account penetration targets.

Primary Responsibilities:

Responsible for growing revenue within assigned customer segments or verticals, which may include existing small to mid-size customers and prospects. Supporting National Accounts at the branch-level in partnership with National Sales leadership.

Conduct regular outbound calling to sell products and to increase customer top-of-mind awareness. Achieve assigned sales and gross margin goals using the Pinnacle Way process.

Effective and efficient time and territory management to maximize productivity and results.

Utilize NetSuite CRM to develop and maintain a regular cadence for customer/prospect outreach, to record contact details, and to set follow-up tasks. Utilize The Pinnacle Way sales concepts in sales and customer interactions.

Provide quotes and product suggestions based on customer needs.

Interface with internal departments to ensure customer needs are met.

Regular and effective communication and collaboration with the field sales teamChampion Voice of Customer throughout the organization.

Work with marketing to create email blasts, marketing flyers and related sales collateralDevelop a strong understanding of the companys products and services.

Develop and present compelling sales proposals to customers that demonstrate a solid understanding of customer needs and that create meaningful added value.

Adhere to established company policies and procedures.

Embrace and live the companys cultural values in all business related internal and external interactions.

Provide customer support during Field Sales Managers absence as needed.

Qualifying leads and closing salesUnderstanding customer needs to create effective climate solutions.

Other duties as assigned from time to time

Qualifications and Skills:

Associates Degree in Business or Marketing or a combination of work experience and education. Bachelor's Degree preferred1-3 years of prior sales experience, inside or outside salesStrong verbal and written communication skillsHighly organized and great attention to detailNumerical reasoningTechnical aptitudeAbility to follow a prescribed and disciplined sales processExcellent time managementHighly proficient with CRM and Microsoft OfficeActive listening skillsAbility to establish rapport quickly by phone Reports to:

Reports to Customer Care & Inside Sales DirectorInteracts with Order Entry and Customer Care, GRIT Sales Team, and Marketing personnel

Physical Demands:

Work is typically performed in a standard office setting. May be required to work more hours than normal during a regular workweek depending on workload and deadline requirements.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent sitting, standing, talk or hear. Use hands to handle or touch objects or controls. About Pinnacle Climate TechnologiesPinnacle Climate Technologies invents, develops, and manufactures heating and ventilation solutions through commercial, industrial, agricultural, DIY, and other retail channels throughout the world. With manufacturing in North America and Asia, Pinnacle serves a diverse customer base in over 25 countries,every continent. With brands that include Master, Schaefer, Remington, ProTemp, Americ, and STANLEY, Pinnacle is positioned as the global leader in industrial/construction heat, and portable ventilation products. Pinnacle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin, or other legally protected classifications.