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Inside Sales Representative
Job
Hol-Mac Corporation
Bay Springs, MS (In Person)
$50,000 Salary, Full-Time
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Job Description
We are seeking a motivated and customer-focused Inside Sales Representative to join our team at Hol-Mac Corporation. This role is responsible for managing customer relationships, processing sales inquiries, and providing technical and product support to ensure customer satisfaction. The ideal candidate will have strong communication skills, mechanical aptitude, and a passion for delivering excellent service in a manufacturing environment. Key Responsibilities Serve as the primary point of contact for customers regarding product inquiries, pricing, quotes, and order status. Develop and maintain strong customer relationships through proactive communication and follow-up. Prepare and deliver accurate quotes, proposals, and order confirmations. Collaborate with engineering and production teams to address technical questions and ensure product specifications meet customer needs. Enter and manage sales orders in the ERP/CRM system, ensuring accuracy and timeliness. Identify new sales opportunities with existing customers and assist in generating leads for the outside sales team. Resolve customer issues, including delivery concerns, returns, and warranty questions, in a professional and timely manner. Stay current on product knowledge, market trends, and competitor offerings. Support the sales team in meeting revenue and growth targets. Qualifications Associate's or Bachelor's degree in Business, Marketing, Engineering, or related field preferred; equivalent experience considered. 2+ years of inside sales or customer service experience. Strong mechanical/technical aptitude. Excellent communication, negotiation, and interpersonal skills. Proficiency with Microsoft Office Suite and CRM/ERP systems. Strong organizational skills with attention to detail and ability to manage multiple priorities.