Key Responsibilities:

Track sales and repair work orders throughout the MRO shop lifecycle. Maintain visibility into order status, priorities, and potential delays. Proactively follow up with production, receiving, and shipping teams to obtain updates and keep work progressing. Identify stalled orders or workflow issues and take steps to resolve delays or escalate when necessary. Create and process sales orders and repair orders within the ERP system. Generate and maintain traceability documentation using ERP and Adobe tools. Ensure all required paperwork, bags, tags, and documentation are accurate and complete. Maintain organized tracking of open orders and prioritize tasks based on urgency and operational needs. Support the department by handling coordination tasks that help maintain operational flow. Assist with receiving parts, purchase order creation, and shipment coordination when required. Communicate internal order status updates when needed to ensure alignment across teams.

Qualifications:

2+ years of experience in order coordination, work order tracking, operations support, or production coordination Experience tracking work or orders through multiple internal departments Strong attention to detail and documentation accuracy Ability to prioritize and manage multiple tasks simultaneously Strong organizational and problem-solving skills Proficiency with Microsoft Excel Ability to exercise sound judgment and work independently Comfortable following up across teams to maintain workflow

Preferred:

Experience working with ERP systems Experience in manufacturing, MRO, repair operations, or production environments Successful candidates will: Demonstrate critical thinking and problem-solving ability Take initiative to identify issues before they become delays Work with urgency while maintaining accuracy Maintain visibility into order progress and workflow bottlenecks Be highly adaptable in a fast-paced operational environment

Pay:

From $17.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Professional development assistance Vision insurance Application Question(s): Do you have experience managing or tracking customer orders, repair orders, or work orders through multiple departments? Briefly describe how you track and follow up on open orders to make sure they do not get delayed. How comfortable are you following up with other departments (production, warehouse, repair shop) to obtain order status updates? When multiple orders require attention at the same time, how do you typically prioritize your work?

Experience:

Microsoft Excel:

3 years (Required) Ability to

Commute:

Indian Trail, NC 28079 (Preferred)

Work Location:

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