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Sales Representative

Job

Mako Express Car Wash

Wilmington, NC (In Person)

Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 6/15/2026

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Job Description

Sales Representatives are responsible for communicating the benefits of the wash club monthly memberships to customers and educating customers about our wash packages and what they entail. Sales Representatives serve as the "first impression" at Mako Express Car Wash. They have a range of responsibilities including identifying and educating prospective customers while supporting existing Club members with pass issues / upgrades / license plate recognitions and general questions. Job Duties and Expectations
  • Present, promote and sell Wash Club memberships / knowledge of chemical applications and Mako Express wash packages with current and/or prospective customers at the paystations.
  • Establish, develop and maintain positive business and customer relationships.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction with all Mako Express Club members.
  • Achieve agreed upon daily, weekly, monthly and quarterly sales targets and outcomes.
  • Supply Core Leadership with End of Shift reports on sales conversion, total sales, customer needs, problems, requests, and ideas.
  • Use the Aqua Blue sales script to ensure everything is communicated to each customer correctly.
  • Be able to educate, teach and coach how to Club memberships to other Mako Express employees.
  • Continuously improve through feedback and have a 'whatever it takes' mentality!
Excellent customer service skills and a smile is a MUST!!
Job Types:
Full-time, Part-time Pay:
From $13.00 per hour
Benefits:
401(k) 401(k) matching Paid training
Work Location:
In person

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