Customer & Sales Support Specialist

Customer & Sales Support Specialist InSearch - 4.3 Omaha, NE Job Details Full-time $42,000 - $47,000 a year 1 day ago Benefits Paid training Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Microsoft Excel Operating systems Sales Math Customer relationship management Organizational skills Manufacturing Full Job Description Our client is InSearch for multiple customer service driven individuals to join their team! The ideal candidate is detail-oriented, comfortable working in high volume and fast-moving environments with an operational and support driven mindset. Responsibilities include entering and maintaining customer data in multiple systems, dispatch, order entry, billing inquiries, sales support, contract administration, inventory management, and customer service.

Compensation:

$42,000 - $47,000 Annually

RESPONSIBILITIES

• Review incoming contracts for new sales orders to verify agreement specifications, including pricing, inventory demand, order entries, and freight rates.
• Promptly respond to customer phone and email requests regarding price, availability, confirming shipment status, and update customer information.
• Assist customers with orders, changes to orders and inquiries regarding their bills.
• Handle customer inquiries, requests, troubleshoot product failures, and identify requests via pictures from customers phone and email.
• Provide support and update department managers and lead staff on various transactions related to their day-to-day activities.
• Provide exceptional customer service to customers and suppliers.
• Learn logistical and supply chain management of equipment and parts.

QUALIFICATIONS

• Proficiency in Microsoft Excel and experience working in multiple operating systems
• Outstanding communication, attention to detail, customer service and problem-solving skills a must
• Strong mathematical, analytical, and organizational skills needed.
• Supply Chain and/or Manufacturing & Distribution background preferred.

APPLY Please submit your resume to . For other available positions please visit insearchrecruiting.com. InSearch. We Search. You Succeed.

Keywords:

Account Experience, Communication Skills, Client Relations, Order Entry, Contract Administration, Microsoft Word, Microsoft Excel, Supply Chain Experience, Sales Support, Sales Orders, Account Management, Client Relationship Skills, Customer Service, Data Entry, Detail Oriented, Accuracy, Ability to Multi Task, Basic Accounting. #IND1

Pay:

$42,000.00 - $47,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Paid training Vision insurance

Work Location:

In person