Sales Support Specialist

Nylok LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Responsible for supporting the inside sales function of the business with a focus on supporting Nylok's Account Managers with expedites, delivery dates, order entry, and various other administrative duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop a thorough understanding of Nylok's products and processes.
• Work with Account Managers to coordinate expedites with the production team to meet customer needs.
• Determine estimated completion date of orders as requested by customers and report to Account Managers.
• Track sample request status and report to Account Managers.
• Enter orders into ERP system immediately upon receipt of parts
• Create new part numbers as needed when new parts arrive.
• Follow the system of checks and balances to uncover and correct order entry errors before they negatively impact our business or that of our clients.
• Investigate internal sales issues including quantity errors, shortages, and shipping errors to resolve with Account Managers.
• Track lead time for all orders to ensure a timely turnaround.
• Plan and prioritize schedule to meet goals established annually by manager.
• Other duties as assigned by management.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying. Welcome to the biggest small business you'll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they're able to tap into the expertise and insights of other Marmon companies. While we're all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.