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Inside Sales
Job
Norfolk Iron & Metal
Monroe Township, NJ (In Person)
$70,000 Salary, Full-Time
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Job Description
Base $60,000-$80,000 + Bonus + Incentives. The Inside Sales Representative maintains and develops relationships with the assigned customer base to generate profitable, sustainable, and collectible business.
Essential Functions & Job Responsibilities:
- Customer Service— o Assesses the customer's business and identifies areas of opportunity to provide value o Coordinates follow-up with customer to ensure timely and accurate deliveries o Takes a proactive approach to anticipating and preventing problems—i.
- Product Knowledge— o Has existing knowledge of or the ability to learn carbon and non-ferrous product line and sells the product that will best meet the customer's needs
- Processing Orders— o Determines processing requirements and lead times to provide accurate delivery to customer o Coordinates orders with warehouse and appropriate sales departments to ensure timely product delivery to customer o Accurately enters data for completion of order o Maintains record-keeping and reporting systems to regularly update account plans and objectives as appropriate to the profit potential of each customer • Pricing— o Establishes pricing guidelines for customers in coordination with Sales Management and other sales department • Business Promotion— o Develops sales leads o Outcalls customers and potential customers as part of a larger marketing strategy • Other Duties— o Adheres to the Norfolk Iron Code of Ethics in doing business with customers o Responds to periodic requests for information from management and corporate functions o Actively participates in weekly Sales meetings and represents Sales in BAM as necessary o Meets annual training requirements for Inside Sales o All other duties as assigned •Benefits— o PTO offered immediately o No Weekends o Paid holidays o Monthly Bonus Opportunities o Premium FREE Employee Healthcare and Life Insurance o 401k with Company Match o
Education Assistance Required Skills & Abilities:
- Strong negotiation skills
- Organize/prioritize daily work activities to provide the best service to customers
- Maintain professionalism and composure in all situations
- Strong follow-up skills
- Concentrate and maintain productivity in high pressure situations
- Intermediate knowledge
Education and Experience:
- High school diploma or GED
- College preferred but not required
- 3—5 years of experience in Sales or Customer Service required; OR
- 2+ years in sales of flat roll metal products or metal fabrication
- An equivalent combination of education and experience may be substituted
Physical Demands & Work Environment:
In this section, detail the physical activities, weigh limits, duration of physical activity, and potential environmental demands that are essential to the job.- Ability to lift, pull, and/or push 50 lbs. on a semi-frequent basis.
- Stand and walk for up to 10 hours per day.
- Use hand and fingers to type and conduct computer tasks for up to 8 hours per day.
- Ability to work in a dusty, hot environment for up to 10 hours per day.