We are looking for a detail-oriented Sales Support team member to join a manufacturing company in Newark, New Jersey on a contract assignment expected to last about one month. This fully onsite role supports customer inquiries, pricing activities, and day-to-day sales coordination while helping move opportunities from first contact through completion. The ideal candidate brings a customer-focused approach, strong follow-through, and the ability to balance multiple requests in a fast-paced environment.

Responsibilities:

• Respond to inbound customer calls and inquiries, gather relevant details, and guide customers toward suitable products or service options.
• Create pricing estimates and formal proposals, then reconnect with customers to address questions and advance open opportunities.
• Oversee sales-related activity from the initial request through final outcome, ensuring timely communication at each stage.
• Manage order updates, requested changes, and sensitive customer interactions with care while coordinating internal support when needed.
• Support new customer setup activities and help maintain a smooth onboarding experience.
• Keep account records, customer interactions, and sales updates accurate and current within internal business systems.
• Work closely with sales, marketing, and operational teams to develop practical solutions that meet customer requirements.
• Build knowledge of the company's portable storage and container-based offerings in order to provide informed service and recommendations.
• Deliver consistent customer support throughout the full sales cycle while helping maintain service quality in a fully onsite environment.
• Contribute to order entry and related administrative sales support tasks as business needs require.
• Minimum of 2 years of relevant experience, with prior sales or customer-facing support experience preferred.
• Strong ability to build rapport with customers and identify underlying needs rather than simply processing requests.
• Demonstrated follow-up discipline with the ability to keep quotes, leads, and open items moving forward.
• Comfortable supporting sales activity and helping convert inquiries into completed business.
• Excellent organizational and multitasking skills with the ability to manage competing priorities effectively.
• Strong communication skills, including the ability to handle challenging customer conversations calmly and productively.
• Self-directed work style with the ability to stay productive and accountable in an onsite setting.
• Proficiency with Microsoft Office and CRM or ERP platforms; NetSuite or related system experience is a plus.

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