Sales Representative KCI USA Inc dba CDI USA Inc Henderson, NV Job Details Full-time From $55,000 a year 16 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Qualifications Customer communication Military Account development Business development Attention to detail Account management Full Job Description KCI USA Inc, dba CDI USA Inc , is a family-owned wholesale importer and distributor specializing in affordable, high-capacity drum and extended firearm magazines. Its sister company, CDI USA Inc., focuses on defense accessories, including ballistic helmets.

KCI USA/CDI USA

serves as the U.S. distribution branch of Kyungchang Industry (KCI), a South Korean manufacturing company established in 1984. Job Summary The Sales Representative manages and grows the company's existing business with dealers, distributors, wholesalers, and other B2B customers. This role manages day-to-day customer sales activity, including account communication, quotations, pricing within approved guidelines, purchase orders, order follow-up, and coordination with internal departments. The position will also identify qualified opportunities to grow existing accounts, develop new business, support product launches, and represent the company at selected trade shows and industry events. The Sales Representative reports to the President and will support the continued development of the company's sales function.

Duties & Responsibilities:

Account Management & Sales Growth Manage, maintain, and grow assigned dealer, distributor, wholesaler, and customer accounts. Build long-term customer relationships and understand customer purchasing needs. Identify opportunities to increase sales of current and new products within existing accounts. Develop qualified new dealer, distributor, and business opportunities. Follow up on customer inquiries, referrals, trade-show leads, quotations, and potential orders. Provide management with customer feedback, market conditions, competitive-pricing information, and product opportunities. Sales Orders & Customer Support Prepare quotations and communicate approved pricing, availability, and commercial terms. Review customer purchase orders for accuracy and coordinate order processing. Follow up on open orders, backorders, shipment schedules, and customer requests. Communicate proactively with customers regarding order status, inventory availability, and potential delays. Assist in resolving customer issues by coordinating with the appropriate internal departments. Maintain accurate customer, order, and sales information in the company ERP/CRM system. Internal Coordination & Pricing Coordinate with Warehouse, Purchasing, Accounting, Compliance, Product Development, and Administration to support accurate order processing and timely fulfillment. Communicate customer demand and anticipated inventory needs to management and internal teams. Discuss pricing and standard commercial terms within company guidelines. Refer special pricing, non-standard terms, and significant account issues to the President for approval. Support the company's MAP policy and report potential violations or pricing concerns. Reporting & Trade Shows Maintain an accurate sales pipeline, including quotations, follow-up activities, sales opportunities, and expected business. Provide regular sales activity, account, and opportunity updates to the President. Represent the company at trade shows, customer meetings, and industry events as needed. Follow up promptly with qualified leads and opportunities generated from events. Compliance Support Follow company policies and procedures for sales transactions and customer documentation. Coordinate with designated compliance personnel when review or documentation is required. Escalate compliance-related questions and issues to the appropriate personnel. Support compliance processes without assuming responsibility for the company's compliance function. Qualifications 2+ years of experience in B2B sales, account management, customer service, business development, distribution, or a related field preferred. Background check is required. Experience in relevant Firearms and Defense industry. Previous Law enforcement professionals and military veterans are encouraged to apply. Experience working with dealers, distributors, wholesalers, or other B2B customers preferred. Firearms, shooting-sports, defense, manufacturing, or distribution experience is a plus. Strong communication, relationship-building, follow-up, and organizational skills. Ability to manage multiple accounts, priorities, and customer requests independently. Strong attention to detail and ability to work effectively across departments. Experience with ERP and CRM systems preferred. Self-motivated, professional, and comfortable working in a growing company environment.

Pay:

From $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Opportunities for advancement Paid time off Vision insurance Application Question(s): Do you have experience working in the firearms and defense industry? Are you willing to take a background check and drug test? You will be working with firearms. Have you ever been convicted of a crime such as a felony or gross misdemeanor and misdemeanor domestic violence prohibiting you from possessing a firearm? Ability to

Commute:

Henderson, NV 89014 (Preferred)

Work Location:

In person