Inside Sales Representative Scranton's Thruway Builders Supply Depew, NY Job Details Full-time $21 - $24 an hour 1 day ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Qualifications Professional networking Customer communication Construction sales Microsoft Outlook Customer returns handling Direct client contact Driver's License Customer engagement Full Job Description Scranton's Thruway Builders is currently hiring for an Inside Sales Representative at their Walden, Young Street, and Sanborn location- this individual will float between all three of our locations. We are a family owned company and major supplier of brick, block, stone, hardscape, and construction supplies to meet the needs of a variety of industries, including commercial contractors, home builders, municipalities, masons, landscapers, highway and bridge contractors. The ideal candidate is someone looking to work in a fast paced, dynamic industry with a team of motivated coworkers. This is a position with growth potential and career advancement.

Responsibilities:

Receiving and processing requests directly from customers (via telephone, email, walk-in) for price quotations, product & equipment availability, customer orders, material and equipment returns, billing corrections, product and equipment information, order changes, and cancellations. Quickly and smoothly resolve customer complaints and problems Coordinate delivery and/or pick up of customer orders with operations teams Provide support to Outside Sales force (also serve as a backup for Outside Sales) Generate price quotations in a timely manner Properly file all paperwork. Maintain strong relationships with customers Review job plans and bidding documents for quotes and support for Outside Sales personnel Assist in customer training of product and equipment uses and applications Assist walk in customers This role serves as a multi-location support team member. The employee will regularly travel and float between various store locations based on daily and weekly operational needs. Adaptability, a flexible schedule, and reliable transportation are essential. Proven ability to transition into new team environments quickly and manage shifting priorities on short notice

Required Qualifications:

Prior inside Sales Experience, self-motivated, confident and have an interest in the construction field. The customer base ranges from small business owners, masons, landscapers, construction managers and jobsite superintendents to estimators and purchasing agents of large construction firms. Experience communicating directly with customers Strong computer and technology skills including excel, word, outlook. Good written and verbal communication Problem solving and prevention Planning, organization and time management Self-motivated, sense of personal responsibility Positive attitude and the ability to work well with others Must have a valid driver's license, reliable personal vehicle, and proof of auto insurance. This is a full time 40hr/ week position with competitive pay and benefits including group medical insurance, 401K plan, paid time off and holidays. Rotating Saturdays are required during the busy season. Interested candidates please e-mail resume to

Pay:

$21.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Work Location:

In person