Entry Level Sales & Customer Representative

We provide some of the most cutting-edge customer service and sales services to all of our name-brand, household clients. We are always looking for a way to maximize our ROI and provide high-quality service. Due to a new client partnership, we have seen rapid growth and are in immediate need of a lively and team-oriented Entry Level Sales and Customer Service Representative to join our New York based Customer Service and Sales Department. This is a front-facing, direct customer service and sales position and is an integral part to the growth and expansion of our client partnership with Frontier. Summary of the

Entry Level Sales and Customer Service Representative Position:

The Entry Level Sales Customer Service Representative is the direct point of contact, or "front line," to our consumer base. From providing accurate and timely answers to going step by step through the sales process, the Entry Level Sales and Customer Service Representative needs to be energetic and organized to deliver an unforgettable experience that keeps our customers coming back!

Core Daily Functions of Our Entry Level Sales Customer Service Representative:

Engage directly with our customer base and help enroll them through the sales process Demonstrate expertise in Frontier's products and services Answer any customer questions and concerns regarding the information on pricing, policies, contracts, sales, and delivery process Interact in a professional and empathetic manner while working face-to-face with customers and internally with management or client executives Follow all compliance, guidelines, and procedures laid out by our Quality Control team throughout the sales process and interaction Keep up-to-date files with the compliance department of all information on new and existing customer accounts throughout their sales process to delivery

Entry Level Sales and Customer Service Representative Qualifications & Requirements:

High School Diploma or equivalent is required 1-2 years of Customer Service and/or sales experience is preferred and recommended Experience in a customer-facing environment where you are comfortable working with other people Excellent verbal and written communication skills Thrives working in a fast-paced environment with a diverse team Ability to multi-task and take initiative in daily and weekly tasks •If someone is selected to become our Entry Level Sales and Customer Service Representative, we would encourage them to start within two weeks of hiring. This is an on-site, full-time, performance-based position and we would require someone to commute daily to our local New York office. •First year representatives earn between $50,000-$60,000. Target earnings are based on commissions, bonuses, and additional client incentives.

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Work Location:

In person