Inside Sales Representative $60,000-$100,000+ Earning Potential WyattWorks Plumbing, HVAC & Electric is looking for a highly driven Inside Sales Representative who loves talking to customers, chasing opportunities, and creating revenue. This is not a traditional customer service position. You'll handle inbound opportunities, but a major part of your success will come from outbound follow-up — recovering canceled appointments, following up on unsold estimates, re-engaging past customers, working zero-dollar service calls, utilizing text and drip campaigns, and helping grow and retain our membership base. The position includes a base salary of approximately $25,000 , with significant performance-based compensation tied directly to the opportunities and revenue you create. Strong performers should have the opportunity to earn $60,000-$100,000+ annually. We are looking for someone who is competitive, organized, customer-focused, comfortable making a high volume of outbound calls, and genuinely motivated by sales and performance. If you enjoy chasing opportunities, closing business, helping customers, and getting paid based on results, keep reading. What You'll Own Your main responsibility is simple: Find opportunities. Follow up aggressively. Help customers. Create revenue. You'll work with customers by phone, text, and our software systems to make sure valuable opportunities do not fall through the cracks.

You will help own:

Booking new inbound customer calls and opportunities Recovering canceled and rescheduled appointments Following up on unsold estimates Re-engaging customers who previously considered work but did not move forward Reviewing zero-dollar and low-dollar service calls for opportunities that may have been missed Contacting customers quickly while the technician may still be available to complete additional work Working closely with technicians and managers to help recover opportunities Making outbound calls from targeted customer lists Re-engaging past customers Using texting and automated drip campaigns to stay in front of customers Identifying additional plumbing, HVAC, and electrical opportunities Tracking follow-up until there is a clear outcome Membership Growth & Retention A major part of this position will be helping champion the WyattWorks membership program. We already have a strong membership base of more than 1,000 customers, and we believe there is a significant opportunity to grow it.

This person will help own:

New membership sales Membership retention Membership cancellations and save opportunities Following up with members Developing better processes for membership growth Tracking membership performance Finding ways to continuously increase the value of the program for our customers We want someone who treats membership growth like their own business within WyattWorks. This Is a Sales Position We want to be very clear about this. You need to be comfortable picking up the phone and calling customers. Not just answering calls. Calling people. Following up. Calling again when appropriate. Working lists. Sending texts. Asking questions. Helping customers make decisions. And asking for the business. If making outbound calls makes you uncomfortable, this probably is not the right position. If you enjoy talking to people, finding opportunities, competing, following up, and watching your numbers improve, you may love this job. Who We're Looking For The right person will be: Highly driven Competitive Motivated by performance-based compensation Naturally comfortable on the phone Confident making outbound calls Comfortable asking for the sale Persistent without being pushy Excellent at follow-up Organized Tech-savvy Comfortable communicating through text Able to manage a large number of customer conversations Customer-experience focused Curious and willing to ask questions Accountable for their own numbers Able to work independently Always looking for opportunities others may miss We want somebody who thinks: "What else can I do to help this customer and create an opportunity?" rather than: "I finished the task I was assigned." Customer Experience Still Matters Being sales-driven does not mean being aggressive with customers. We want someone who genuinely cares about creating a great customer experience. Sometimes the best sales opportunity comes from simply calling a customer, understanding why they did not move forward, solving the concern, and helping them get what they originally needed. You'll often be the person who makes sure a customer doesn't get forgotten. Know Your Numbers This position will be heavily measured by results. We expect you to know your numbers and understand what is working. Performance may include metrics such as: Calls made Conversations Appointments booked Canceled appointments recovered Unsold estimates recovered Sales generated Revenue generated Zero-dollar opportunities recovered Memberships sold Memberships retained Text/drip campaign performance Overall customer retention and follow-up We believe great performers should be rewarded when they create measurable value.

Compensation Expected earning potential:

$60,000-$100,000+ annually Compensation will include: Base salary of approximately $25,000 Performance-based commissions and incentives Incentives for booked opportunities Incentives for recovered canceled appointments Incentives tied to sales and completed revenue Membership sales incentives Membership retention incentives Additional opportunities based on measurable performance We do not want a great performer in this position to feel capped. The more value you create for our customers and WyattWorks, the more opportunity you should have to earn. About WyattWorks WyattWorks Plumbing, HVAC & Electric is a growing home-services company serving Northeast Ohio. Our team helps customers every day with plumbing, drains and sewers, HVAC, electrical, and other home-service needs. Our culture is built around ownership, accountability, growth, teamwork, serving customers well, and winning the day. We believe in knowing our numbers, taking action, solving problems, and continuously getting better. We're looking for someone who wants more than just another job. We want someone who wants to build something, grow professionally, create results, and be rewarded for their performance. Ready? If you are hungry, competitive, organized, great with people, comfortable living on the phone, and genuinely enjoy turning conversations into opportunities, we want to meet you. Apply today and tell us why you think you would be great at inside sales for WyattWorks.