Brand:

Advance America Address:

5334 NW Cache Rd., Ste. A, Lawton, Oklahoma, United States - 73505\nBi-Lingual Spanish is a plus!! Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

We offer: Competitive Wages\nHealth/Life Benefits\n401(k) Savings Plan with Company Match\nPaid Parental Leave\nCompany Paid Holidays\nPaid Time Off including Volunteer Time\nTuition Reimbursement\nBusiness Casual Environment\nRewards & Recognition Program\nEmployee Assistance Program To learn more about Advance America visit the Advance America Website.

Position Summary\nThe Consumer Lending Sales Specialist (CLSS) is a performance-based, hands-on role focused on delivering exceptional customer service while achieving individual and branch sales goals. This position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. The CLSS actively contributes to branch success by meeting performance metrics defined by management and participating in marketing and collection efforts. All responsibilities must be executed in full compliance with federal and state regulations while adhering to established company policies, procedures, and practices.\nJob Responsibility\nCustomer Service, Sales, Marketing & Customer Acquisition Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques\nDeliver exceptional customer experience while managing growing consumer loan portfolio\nPresent tailored financial solutions aligned with customer goals and needs\nBuild and maintain strong customer relationships throughout the loan lifecycle\nEducate customers on loan terms, conditions, and product features\nExecute and track community marketing initiatives to generate growth\nDemonstrate company core values and purpose while building trust with customers and staff Operations & Compliance Support branch financial objectives and performance metrics\nMaintain strict adherence to company policies, state and federal regulations\nEnsure accurate cash controls and security procedures\nMaintain precise customer documentation and transaction records\nConduct and document collection activities\nFollow Loss Prevention (LP) Standards Team Collaboration Foster a positive team environment while supporting colleagues to enhance customer experience\nActively participate in branch initiatives and contribute to overall branch success through collaborative teamwork Job Responsibilities Cont. Education Required\nHigh School Diploma or equivalent required; some college preferred.\nExperience Required\nSales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.\nKnowledge Required\nStrong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; ability to work alone on occasion; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to follow procedures in the normal course of business; ability to develop and maintain business relationships.\nPhysical Requirements\nStanding for long periods of time; sitting occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any branch within the division (distance varies by division).\nCompetencies\nSales and Customer Excellence-CLSSResults and Accountability-CLSSLeadership, Coaching and Development-CLSSAdaptability and Growth Mindset-CLSSDigital and Future Readiness-CLSSTravel\nMust have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, staffing, special events, and banking responsibilities.\nAttire\nThe Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.\nOther\nMust be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check and Motor Vehicle Report (MVR). Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.\n

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