Client Experience and Sales Specialist

Are you driven by results, sales success, and delivering exceptional customer experiences? Looking for a role where your performance directly impacts your income and growth? If so, this opportunity is for YOU. At Massage Envy McMurray, we're seeking high-performing, customer-focused sales professionals who are passionate about the beauty and wellness industry—and motivated to exceed goals. Massage Envy is a leader in massage and skincare services, consistently delivering innovative treatments that help clients look and feel their best. What We'll Accomplish Together Our team is focused on driving membership growth, maximizing sales performance, and delivering outstanding service every single time. In this role, you'll play a key part in: Converting guests into long-term members Retaining and engaging existing members Driving retail and service upgrades Creating a seamless, high-quality customer experience that builds loyalty and trust Your success will be measured by sales results, customer satisfaction, and your ability to build lasting client relationships. What the Role Includes Massage Envy McMurray is looking for a results-oriented Front Desk Sales Associate who thrives in a fast-paced, performance-driven environment.

Key responsibilities include:

Consistently meeting and exceeding sales goals , including membership conversions and retail sales Delivering exceptional customer service that turns first-time guests into loyal members Proactively engaging clients through outreach calls to drive bookings and retention Handling customer concerns with professionalism, ensuring positive resolutions and client satisfaction Maintaining an accurate and optimized schedule to maximize revenue opportunities Supporting a clean, organized, and welcoming clinic environment Collaborating with team members to ensure a smooth, high-performing operation Demonstrating accountability, reliability, and a strong work ethic Upholding brand values while maintaining a sales-focused mindset What's In It for You This role rewards performance and dedication with: Competitive hourly pay PLUS commission —your sales success directly increases your earnings Employer-paid healthcare, 401(k) matching, and paid time off (for full-time employees) Free or discounted services and retail products A high-energy, goal-driven environment where top performers stand out and grow What It Takes to Succeed Top candidates are: Proven sales performers who are confident closing deals and hitting targets Customer service experts who create memorable, relationship-driven experiences Motivated, competitive individuals who thrive on achieving and exceeding goals Strong communicators with the ability to identify client needs and recommend solutions Organized, detail-oriented, and comfortable multitasking in a fast-paced setting Team players who contribute to a positive, results-driven culture Passionate about wellness and committed to helping clients feel their best We believe success comes from a combination of sales excellence and genuine care for every client—and we're excited to find someone who embodies both.

Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid training Vision insurance

Work Location:

In person