Dollar General, partnering with OpenAI, seeks a Lead Sales Associate to drive technology and software sales in our Pine Grove, PA location. In this full-time role, you will guide customers through AI-powered and software solutions, manage daily store operations, and lead a small team to deliver exceptional service. Responsibilities include sales execution, inventory accuracy, merchandising, and data-informed decision-making. You will collaborate with innovative teams, champion an inclusive culture, and help customers adopt cutting-edge technologies that align with our mission of safe, beneficial AI for all. Responsibilities Drive sales of IT and software solutions, meeting and exceeding store revenue targets. Provide expert product knowledge to guide customers on software, hardware, and AI-enabled tools. Lead, coach, and mentor sales associates to deliver exceptional customer experiences. Manage daily store operations including merchandising, inventory accuracy, and cash handling. Analyze sales data and customer feedback to optimize product mix and promotions. Collaborate with cross-functional teams to implement technology demos and in-store events. Ensure compliance with company policies, data privacy, and security standards. Resolve escalated customer issues quickly and professionally. Maintain accurate records in POS and CRM systems. Contribute to a collaborative, innovative culture aligned with company mission. Required Skills Retail sales Customer relationship management (CRM) Point of sale (POS) systems Inventory management Merchandising Data entry and reporting Basic IT and software product knowledge Sales forecasting Cash handling and reconciliation Team leadership