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Inside Sales Representative
Job
OneSource Staffing
Scranton, PA (In Person)
$60,000 Salary, Full-Time
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Job Description
Our client a manufacturing facility in the Scranton Area seeks and experienced Inside Sales Representative. This position encompasses responsibility for developing and maintaining positive customer relations with current and new customers. The individual in this position would be responsible for handling specific accounts. The responsibilities would include quoting, order entry, communicating with the customer and handling the day-to-day activities for specific accounts. This is a full-time, direct hire position, Monday - Friday; 8:00AM - 5:00PM Essential functions & Responsibilities Create quotes for existing and new accounts; quote follow up Enter purchase orders Provide order status updates to customer Negotiate, within prescribed limits, to secure orders and obtain competitive information for perforated customers Review all customer inquiries to establish necessary information to produce products that meet all customer specifications Meets with production and engineering staff to review customer requirements Determine best method to resolve problems ensuring both customer satisfaction and adherence to company policies. Complete accurately and promptly order entry formal paperwork and review of original estimate database vs final customer reqs. Analyzes customer requirements/specifications to develop the estimate to meet defined margin requirements. Actively seek to develop and maintain a positive working environment with all customers, including internal customers Provide customer service support to the sales representatives in their efforts to acquire new or additional business Periodic travel to visit a key customer or potential customer Respond to customer requests for information regarding order status Notify customers of potential delays in shipment and expedite orders as requested by customer Qualifications Required - Associates' Degree preferred, but not required Previous experience in outbound call center, inside sales experience, or related sales experience preferred 3+ years of experience in a customer focused position Excellent telephone communication skills and telephone sales techniques Possess the ability to operate within the ERP system (SAP preferred) and applicable Microsoft Office applications •If you have the experience listed above, please contact Nick Michalisin at OneSource Staffing, a leader in the staffing industry since 1979 at (570) 814-0127 or email at nick@onesourcestaffing.com