The Business Development Representative will drive growth by building and maintaining relationships with referral sources and payers for a growing substance use treatment center. This role is responsible for developing and executing outreach and business development strategies, generating referrals, and supporting revenue growth. The ideal candidate has healthcare business development experience, strong communication skills, knowledge of behavioral health and substance use treatment, and the ability to work independently while collaborating closely with the clinical team. Duties, Responsibilities & Essential Job Functions Develop and implement a comprehensive sales and marketing plan to achieve revenue goals and increase patient volume. Identify and prioritize target markets and develop strategies to attract and retain patients. Serve as a treatment navigator, working directly with individuals to facilitate seamless transitions into care. Establish and maintain relationships with referral sources, payers, and other key community stakeholders. Collaborate with clinical staff to align business development efforts with clinical operations. Analyze market trends and competitive data to identify growth opportunities within assigned geographic regions. Participate in networking events and conferences to increase community visibility, strengthen the center's reputation, and drive business development. Prepare and deliver presentations to potential referral sources and payers to promote services and build lasting relationships. Collaborate with billing and finance teams to support accurate and timely reimbursement for services rendered. Submit timely CRM documentation, expense reports, annual strategic sales plans, and quarterly sales plan updates. Maintain knowledge of and adhere to applicable state and federal confidentiality regulations. Qualifications High school diploma required. Bachelor's or master's degree in business administration, healthcare administration, marketing, or a related field preferred. Minimum of three years of healthcare business development experience, preferably in substance use treatment or behavioral health. At least one year of experience in substance use treatment required.

Competencies Leadership and Collaboration:

Build strong community partnerships and collaborate effectively with operational and clinical leadership to support organizational growth and maintain a positive reputation.

Emergency and Safety:

Understand and follow facility emergency and safety procedures, respond appropriately to emergencies, maintain a safe environment, and provide first aid or CPR as needed within the scope of training and certification.

Overdose Prevention:

Recognize signs and symptoms of an overdose and respond appropriately, including training in the use of naloxone and other overdose reversal medications.

Suicide Risk and Prevention:

Recognize signs and symptoms of suicide risk, respond appropriately, and complete required suicide prevention training.

Knowledge, Skills, and Experience Strategic Planning:

Develop and implement business development and marketing plans aligned with organizational goals.

Marketing:

Apply marketing principles and execute outreach strategies that effectively reach target audiences.

Communication:

Communicate professionally and effectively with referral sources, payers, program staff, and other stakeholders.

Data Analysis:

Collect and analyze business development data to evaluate performance, identify trends, and guide future strategies.

Teamwork:

Collaborate effectively with clinical, operational, billing, and other organizational teams.

Problem-Solving:

Identify challenges and develop practical solutions to support business development efforts.

Creativity:

Develop innovative outreach strategies to increase awareness and generate referrals.

Resilience:

Manage setbacks and challenges while maintaining focus on business development goals.

Flexibility:

Adapt to changing market conditions, organizational priorities, and business development needs. Physical Demands Ability to lift up to 25 pounds. Ability to navigate stairs during emergency drills or situations.

Pay:

$65,000.00 - $95,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): What type of professional relationships have you cultivated? Have you held an outreach/business development position in the substance abuse industry? Have you held a community outreach/business development position? If so, how many years of experience? Have your worked in the territory you are applying for? What city do you live in? Do you feel you can bring referrals from your region to our clinical centers in Hudson and Uniontown Ohio?

Work Location:

Hybrid remote in Youngstown, OH 44511