View More Jobs Business Development Representative, Resy Chicago, IL, United States (Hybrid) Apply Now Job Description The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences. Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table. We're hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way. Resy is seeking enthusiastic Sales Development Representatives to join our team. In this role, you will generate new business opportunities by following proven processes in order to turn prospects into business accounts. We are seeking highly driven, results-oriented individuals who are eager to learn the fundamentals of sales through coaching and training. In this position you will learn about sales fundamentals and what it means to qualify a lead. Here, you will master how to generate and manage the top of the sales funnel while learning the basics of closing deals in the bottom of funnel. Responsibilities Research restaurant openings with the intention of adding new leads to pre-existing pipeline Leverage in-office CRM tools to prospect into specific geographic territories Develop targeting strategies within given territory to generate new business opportunities Create opportunities via cold call, email and social outreach to be passed to your Sales Account Executives Work alongside Management to build off existing strategy based on updates to the restaurant landscape, both internally and externally Maintain an organized pipeline and activity records using Salesforce.com Learn the basics of working with sales technologies in order to maintain an organized sales pipeline, track communication in relation to prospects, and actively report on day to day business activities. Qualifications Bachelor's Degree or equivalent experience 0-3 years of sales or related business experience A commanding desire to learn, succeed and grow Strong passion for and understanding of restaurants and the hospitality industry Tenacious attitude and ability to self-motivate and drive toward success Organized and able to be resilient in a dynamic sales environment Prior restaurant experience - not required, but a plus! At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.​ Job Info Job Identification 26013328 Job Category Sales/Relationship Management Posting Date 09/02/2026, 10:58 AM Apply Before 09/16/2026, 01:00 AM Degree Level High School Graduate Job Schedule Full time Job Shift Day Locations 320 N Sangamon Street, Chicago, IL, 60607, US (Hybrid) Salary Range $20 - $33.05 hourly + bonus + benefits Career Area Sales & Relationship Management Return to Jobs List

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