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LTS Dumpster Services dba Bin There Dump That

Customer Service/Sales Representative (Dumpster Consultant)

Job Description

About Us At Bin There Dump That , we believe renting a dumpster should be simple and friendly . We're a locally owned, award-winning company that has built its reputation on exceptional customer service and treating every customer like a neighbor. We're looking for a positive, customer-focused team member to be the first voice our customers hear and help guide them through the rental process. This is not a call center position. You'll build relationships with customers, solve problems, and help homeowners and contractors find the right waste removal solution for their projects. What You'll Do Customer Service & Sales Answer incoming calls, emails, texts, and online inquiries Help customers choose the right dumpster for their project Schedule deliveries and pickups Explain our services, pricing, and what makes us different Follow up on quotes and customer inquiries Deliver an exceptional customer experience on every interaction Work closely with our dispatch and operations team Administrative Support Prepare and maintain accurate customer files and job records Process customer payments and assist with billing Send customer notifications, confirmations, and follow-up communications Maintain accurate customer information in our CRM Ensure paperwork and electronic records are complete and organized Assist with filing and other day-to-day administrative tasks Support dispatch and operations by keeping customer information accurate and up to date What We're Looking For Friendly, professional, and positive attitude Excellent communication and phone skills Strong customer service skills Comfortable using computers and learning new software Organized with excellent attention to detail Dependable, self-motivated, and a team player Ability to multitask in a fast-paced environment Sales or customer service experience preferred Why Join Our Team? Competitive hourly pay Future performance bonus opportunities Hybrid work environment Paid training Supportive, family-oriented team Opportunity to grow with a rapidly expanding local business If you enjoy helping people, building relationships, and making every customer interaction a great experience, we'd love to hear from you.
Benefits:
Cell phone reimbursement
Work Location:
Hybrid remote in Warrenton, VA 20186
Pay:
$20.00 - $24.00 per hour Expected hours: 40.0 per week
Benefits:
Cell phone reimbursement Work from home
Work Location:
Hybrid remote in Warrenton, VA 20186

Benefits

  • Bonuses/Stipends
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements
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