Inbound Sales Representative - SDR

Inbound Sales Representative

• SDR RSP Supply
• 4.0 North Salt Lake, UT Job Details Full-time $46,000
• $56,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Qualifications Live chat Teamwork Lead generation Inside sales Attention to detail Full Job Description Inbound Sales Development Representative (SDR)

Location:

In-Office (North Salt Lake, UT)

Schedule:

Monday

• Friday, 8:00 AM
• 4:30

PM Job Type:

Full-Time About RSP Supply RSP Supply is a fast-growing industrial supply company known for speed, product expertise, and exceptional customer service. We support customers across the U.S. with automation, electrical, and industrial solutions. Our team thrives on collaboration, efficiency, and continuous improvement

• and we're looking for driven people who want to grow with us.

Role Overview We are seeking an Inbound Sales Development Representative (SDR) to handle all inbound customer traffic and convert opportunities into qualified, high-quality leads for our outbound sales team. As an SDR, you'll be the first point of contact for customers reaching out via web chat, inbound phone calls, and online inquiries. Your goal is to understand customer needs, provide accurate information, and pass hot, well-documented leads to the outbound Sales Representatives on your team. This role is ideal for someone who enjoys fast-paced work, problem-solving, and being a key part of the sales pipeline without carrying a long-term book of business. Key Responsibilities Handle all inbound customer inquiries via phone, web chat, and website leads Ask the right questions to qualify customer needs, urgency, and buying intent Assist customers with basic product questions, stock checks, and order-related inquiries Create quotes and estimates from inbound requests when appropriate Identify same-spec or alternate products when items are out of stock Convert inbound inquiries into qualified, hot leads for outbound reps Accurately document customer details, notes, and follow-ups in NetSuite (CRM experience is a plus, training provided) Assign and route qualified leads to the appropriate outbound sales rep Follow established scripts, processes, and quality standards Collaborate closely with outbound sales, procurement, and operations teams Qualifications 1+ year of experience in sales, customer service, or a related role preferred Strong multitasking skills and comfort working in multiple systems at once Clear, professional written and verbal communication skills Highly organized with strong attention to detail Tech-savvy and able to learn new tools quickly Customer-focused mindset with a problem-solving attitude Comfortable working in a team-based sales environment Experience with NetSuite or other CRM platforms is a plus, but not required What We Offer Performance-based bonuses Health and dental insurance Paid Time Off (PTO) Ongoing training and development Additional Information This is a fully in-office position; remote work is not available Background check and drug screening required prior to employment

Job Type:

Full-time Pay:

$46,000.00

• $56,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Experience:

Sales:

1 year (Preferred) Ability to

Commute:

North Salt Lake, UT 84054 (Preferred) Ability to

Relocate:

North Salt Lake, UT 84054: Relocate before starting work (Preferred)

Work Location:

In person