Job Description

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Role:

Sales Operations Coordinator

Rate:

$28/hour W2

Location:

Baltimore, MD

Schedule:

Hybrid (4 days onsite)

We are seeking a Sales Operations Coordinator to support sales administration, revenue reporting, account reconciliation, and customer account maintenance activities. This role serves as an extension of the sales organization by ensuring accurate revenue processing, researching account discrepancies, maintaining customer data, and providing reporting support to internal stakeholders. The ideal candidate is highly organized, detail-oriented, and analytical, with experience supporting sales operations, billing activities, account management, and revenue reporting.

Key Responsibilities

• Provide administrative and operational support to the sales organization through reporting, account maintenance, and revenue-related activities.
• Research unreported and unpaid accounts and coordinate with customers, distributors, and internal teams to support timely revenue collection.
• Assist with month-end revenue reconciliation and ensure accurate revenue booking and processing.
• Review account balances, billing records, and customer ledgers to identify discrepancies and outstanding items.
• Maintain and update customer, affiliate, and account information, ensuring data remains accurate and current.
• Identify billing adjustments, work order discrepancies, and data errors impacting revenue accuracy and reporting.
• Generate recurring and ad hoc sales, revenue, and operational reports for management and business partners.
• Coordinate data collection from internal and external stakeholders and ensure accurate entry into reporting systems.
• Validate data, perform reconciliations, and maintain reporting accuracy across multiple platforms.
• Partner with Sales, Finance, Operations, and Customer Service teams to resolve account issues and improve data quality.
• Support process improvement initiatives designed to enhance reporting accuracy, operational efficiency, and revenue tracking.
• Assist with special projects and additional departmental responsibilities as assigned.