The Role Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval. Summary Generated by

Built In What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That's why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

Reports to:

Manager, Sales Support Location:

Remote US - Must be based in Pacific time zone

Compensation Range:

$80,000 to $90,000 base plus bonus and equity

What You'll Do:

You are a detail-oriented, process-driven Sales Operations Specialist who helps the full sales organization work more effectively. You support SDRs, AEs, CAMs, Reseller Reps, and SEs by removing obstacles, providing practical operational guidance, and keeping the right teams connected. You bring Candor to cross-functional work by communicating clearly, surfacing issues early, and helping Sales, Finance, Legal, GTM Systems, and Engineering solve problems together. You are Outcome-Obsessed about the systems and processes that enable the sales team to deliver results. You look for bottlenecks, improve workflows, maintain accurate data, and follow issues through to resolution. You take ownership when something is not working, help others navigate tools and processes, and measure your impact by how much more smoothly the sales organization can operate.

Responsibilities:

Serve as a frontline resource for the sales organization by answering questions, resolving issues, and helping SDRs, AEs, CAMs, Reseller Reps, and SEs stay unblocked. Partner with RevOps leadership to identify operational bottlenecks and implement practical solutions. Document, maintain, and optimize sales operations workflows so teams can work with greater clarity, efficiency, and consistency. Identify opportunities to improve processes, implement sales technology enhancements, and reduce manual effort through tools and automation. Support monthly financial reconciliation, data auditing, and the accuracy of sales data, reporting, and performance metrics. Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations. Use AI tools such as Claude and Serval for practical research, drafting, analysis, and workflow support while applying sound judgment to the output. What You Bring to the

Team:

You have 5+ years of experience in sales operations, sales support, or a related role supporting revenue-generating teams. You have experience with Salesforce and billing processes. You bring strong attention to detail and a clear commitment to process accuracy and data integrity. You are proficient with Microsoft Excel, Google Sheets, and other reporting tools. You communicate clearly in writing and conversation, and you can manage competing priorities while keeping stakeholders informed. You understand sales workflows and operations best practices, with experience supporting distribution and reseller sales teams. You use AI tools such as Claude and Serval to work faster and smarter, while reviewing outputs critically and protecting the accuracy of your work.

What We Offer:

100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations:

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote Read Full Description Skills Required 5+ years of experience in sales operations, sales support, or a related role supporting revenue-generating teams Experience with Salesforce and billing processes Strong attention to detail and commitment to process accuracy and data integrity Proficiency with Microsoft Excel, Google Sheets, and other reporting tools Clear written and verbal communication skills Ability to manage competing priorities while keeping stakeholders informed Understanding of sales workflows and operations best practices Experience supporting distribution and reseller sales teams Experience using AI tools such as Claude and Serval, with critical review of outputs What the Team is Saying Charlie Sales Development Representative II The highlight of working for Huntress is our company culture. I love that we have an ego-free sales team, transparent communication from the top down, and we've built an environment of inclusivity, curiosity, and collaboration. Charlie Sales Development Representative II The highlight of working for Huntress is our company culture. I love that we have an ego-free sales team, transparent communication from the top down, and we've built an environment of inclusivity, curiosity, and collaboration. Ehret Senior Manager, Employee Experience Working at Huntress is exactly how I'd hoped it would be! We're given freedom every day to be the best in our roles and make decisions with a huge impact while coming together and ensuring we are all working towards a common goal. John Staff Software Engineer I feel a strong sense of camaraderie at Huntress. It is particularly exciting to engineer products that empower the analysts behind our human-powered threat hunting. The Huntress team is passionate about sharing cybersecurity knowledge. Katie Senior Field Marketing Manager It's incredibly humbling to work for a company that has a true passion for cybersecurity and education. Huntress protects culture fiercely and has built a team of simply good humans that will support your ideas and growth. Kellie Manager of Channel Account Management I enjoy working for Huntress who has focused on building amazing culture. Huntress values innovation and integrity above all else. This is illustrated by our hiring efforts and commitment to actioning internal feedback to implement quality solutions. Lou Sales Operations Specialist I never thought I would be the guy that enjoys going to work everyday. The culture at Huntress makes that possible. From the top down, Huntress practices what it preaches. Our mission, commitment, and core values are apparent from every team member. Debbie Senior Software Development Engineer in Test Everyone here at Huntress shares the same vision and is dedicated to protecting the 99%. We all support each other and work to make that happen. It's challenging, but I'm grateful that people here believe in me and appreciate the work I have done. Krutarth Head of UX Design Huntress has amazing teammates, transparent leadership, and the shared goal of making great products. Empathy isn't just a buzzword here - it guides every decision we make so that we design purposefully, relentlessly in the pursuit of our goal. Martha Senior Accountant What I enjoy the most about working at Huntress is the people and the supportive environment. Everyone has a positive attitude, works collaboratively, and assists when and where needed in order to help meet our goals and deadlines. Huong Accounting Associate As a work- from-home mom, I found it very challenging to separate personal life from work. Fortunately, I am trusted to take ownership over my workload and modify my schedule in a way that works best for me and the team. The flexibility and productivity focus offered by Huntress has greatly benefited our whole family. Joe Channel Account Manager I Huntress has opened my eyes to the intersection of cybersecurity and my sales career. This company has taught me everything from lingo, the role we play in protecting our partners, sales, culture, and collaboration. Being at Huntress, I feel that I've learned about a company that welcomes transparency, vulnerability, and finding one's genius zone. John Security Operations Analyst Here at Huntress our team is really passionate about making sure our partners are protected. We are constantly working with each other to develop new ways to analyze and investigate. New zero day malware can show up at anytime and our team has been researching the many ways we can detect these new infections and be able to grab them right away. View all jobs at Huntress View Huntress Profile Report Job