Job Title:

Senior Sales Executive (Founding Sales Lead) About ArcLight IT We are an established, experienced IT and cybersecurity managed services provider supporting small and medium businesses throughout the Greater Boston area. Historically, our growth has been driven entirely by word-of-mouth from happy clients. Our mission is to bring order to chaos by providing critical IT structure and exceptional customer service. About the Role We are seeking our first dedicated Senior Sales Executive to build our sales engine from the ground up. In this dual-function "player-coach" role, you will be responsible for architecting our sales processes while actively hunting new business. You will develop strategies tailored to our core offerings in IT managed services, cybersecurity, and compliance. As you successfully generate revenue and prove the model, you will have the opportunity to build, recruit, and lead a dynamic sales team around you.

Primary Responsibilities Sales Architecture:

Design and implement the company's first formal sales process, establishing KPIs, sales pipelines, and reporting metrics from scratch.

CRM Optimization:

Build out and manage lead tracking and sales workflows within our CRM (Microsoft Dynamics).

Direct Revenue Generation:

Actively pursue new business opportunities through cold outreach, networking, and industry events to meet and exceed growth targets.

Strategic Account Management:

Cultivate partnerships with key prospects and transition them smoothly to our technical teams.

Future Leadership:

As sales volume dictates, recruit, train, and mentor a high-performing sales team focused on MSP and MSSP offerings.

Qualifications Industry Expertise:

Deep understanding of the IT Managed Services industry and standard

MSP/MSSP

portfolios.

Proven Track Record:

Extensive experience in B2B outside sales, managing complex, high-value accounts and consistently closing deals.

Builder Mentality:

Proven ability to create sales processes, configure CRMs, and operate independently without an existing sales support structure.

Leadership Potential:

Demonstrated ability or clear readiness to lead and mentor a future team as the department scales.

Communication & Presentation:

Superior capability in executive-level negotiations and translating technical IT concepts to business owners.

Compensation & Culture Base Salary:

$80,000 - $150,000 per year, commensurate with experience.

Commission:

Highly competitive MRR-based commission structure, featuring 8.5% on first-year contract value with structured incentives and accelerators for securing multi-year agreements.

Work-Life Balance:

Friendly office environment that enforces lunch breaks to prevent IT burnout, with flexible scheduling and occasional work-from-home options.

Time Off:

Generous PTO policy, plus your birthday off.

Benefits:

Comprehensive healthcare (including dental and vision) and 401(k) with company match.

Professional Development:

Structured training on emerging tech and attendance at major industry conferences.

Job Type:

Full-time Pay:

$80,000.00 - $150,000.00 per year

Experience:

IT Sales:

7 years (Required)

Work Location:

Hybrid remote in Newton, MA 02458