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Technical Sales Representative
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Woodland Direct
Remote
Full-Time
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Job Description
Technical Sales Representative Woodland Direct - 4.1 Auburn Hills, MI Job Details Full-time 1 day ago Benefits Paid training Paid holidays Health insurance Paid time off Employee discount Opportunities for advancement Qualifications Post-sales product instruction Construction sales Customer relationship building Email customer support Phone communication Marketing Residential construction Mid-level HVAC sales Phone customer support Retail store product knowledge Communications Meeting or exceeding sales goals Business Communication skills Consultative selling Full Job Description At Woodland Direct, we don't just sell fireplaces - we help customers transform their homes, patios, and backyards into inviting spaces centered around fire. We are actively hiring multiple Hybrid Technical Sales Representatives for our Auburn Hills, MI showroom and office. This role combines in-office collaboration with work-from-home flexibility while helping homeowners, contractors, and trade professionals select premium fireplaces, fire pits, outdoor kitchens, venting systems, and outdoor living products. This is a consultative inside sales role focused on relationship building, product expertise, and problem solving - not high-volume cold calling. We are looking for motivated professionals who enjoy guiding customers through meaningful home improvement projects and delivering an exceptional buying experience. What You'll Do Own the Customer Journey from inquiry to post-sale support-online, supporting homeowners, contractors, builders, and trade professionals Drive Sales by phone, email, and chat using our proven sales system, hitting and exceeding monthly and seasonal goals Become an Expert in fire features, including fireplaces, venting, fire pits, outdoor kitchens, wood stoves, and patio heaters Work a Flexible Retail Schedule, including weekday shifts and rotating Saturdays Support Installation Expectations, timelines, and customer satisfaction Pursue Certification and grow toward becoming a nationally recognized Master Hearth Professional CompensationBenefits Competitive base pay during training, followed by an employee-friendly commission structure designed to reward your performance and growth Strong earning potential, with many team members earning well into six figures Hybrid work schedule Health benefits PTO and paid holidays Employee discounts Career advancement opportunities What We're Looking For 2+ years of inside sales, technical sales, or consultative sales experience preferred Strong written and verbal communication skills Comfortable learning technical products and explaining them in a simple, customer-friendly way Motivated, self-driven, and confident working independently Organized with the ability to manage multiple customer projects simultaneously Construction, building materials, HVAC, hearth, or home improvement knowledge is a plus, but not required Degree in Business, Marketing, Communications, or related field is a bonus Why Woodland Direct Established national leader in the fireplace and outdoor living industry Large product catalog across leading premium brands Supportive team culture with training and growth opportunities Unique industry with high-ticket projects and strong demand Ready to Sell Something You Believe In? As a Technical Sales Representative, you'll become a trusted product expert, guiding customers through meaningful home improvement purchases that bring their projects to life. Hiring Event - June 3rd We will be hosting an in-person hiring event on Wednesday, June 3rd from 5:00 PM - 7:00 PM at our Auburn Hills showroom. Candidates will have the opportunity to: Meet directly with the hiring team Tour the showroom Learn more about compensation and growth opportunities Participate in on-site interviews Apply today to reserve your interview opportunity.