A Business Development Specialist identifies new business opportunities and clients for a company, identifies new products, services and lines of business, and develops marketing and sales strategies to help grow a company's business. Collects and manages data on sales and business processes, does market research, and stays informed of industry trends and dynamics. Builds customer relationships and partnerships. Reports to a Business Development Manager or Director.
Service Business Development Representative Stokes Kia - 3.0 Goose Creek, SC Job Details Full-time 17 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer records maintenance Managing customer accounts Customer relationship building Email customer support Promoting products Phone communication Service scheduling In-person customer service Client retention Retail store product knowledge 1 year Guest direction assistance Entry level Client interaction via phone calls
Full Job Description Description:
Stokes Kia is seeking a Service Business Development Representative. The Service BDR is responsible for scheduling and maintaining the service appointment schedule; and following up to ensure customer satisfaction with services completed.
Benefits:
Manufacturer & and in-house training provided, along with continued education training. Career Advancement & Promotion Opportunities. Employee Discounts on Products & Services. Paid Time Off & Holidays Medical, Dental, Vision, Life, Short & Long Term Disability Insurance 401(k) with
Employer Match Duties:
Schedules service appointments and maintains the service schedule. Makes service follow up calls ensuring customer satisfaction. Communicates effectively with customers and prospects according to their preferred method of communication, whether by phone, by email, or in person. Has thorough knowledge of all dealership products and services. Satisfies the transportation needs of customers. Directs customers to product information resources, including those available on the Internet. Assists customers in selecting services. Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention. Coordinates promotions with other dealership promotions and advertising. Maintains an ongoing customer database to capture repeat business. Keeps abreast of new products, features, accessories, etc., and their benefits to customers. Attends service meetings. Maintains professional attitude. Stokes Automotive Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression.
Requirements:
One to two years related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
