Who We Are:

At The Good Feet Store , we change lives—one step at a time. Our mission is simple but powerful: helping people get back to the life they love, without their feet getting in the way. While we are proud of the product we sell, it is brought to life by a team that is driven by our vision and mission. As an Arch Support Specialist , you'll be a team member who models and fulfills that promise every day for our customers and your team. This role is with the Cotten Group , a growing ownership group serving Middle Tennessee and Northern Alabama, where our values guide how we lead and how we win. Owned by two brothers seeking to have a positive impact in our communities, our customers, and our employees, the Cotten Group is built on bringing our values to life. We believe in People First , we stay curious about how we can serve, support, and improve. We value Practiced Consistency , We will practice our craft until doing the right things the right way becomes second nature. And we pursue Shared Excellence in everything we do, not one person carrying the load, but a team lifting each other higher. If you're a people-first person who thrives in a purpose-driven, human-built, and performance-focused environment, this is your opportunity to make a real impact.

Duties and Responsibilities:

Providing professional consultations to customers that are personalized to customer needs and the lifestyle they strive to have Successfully demonstrating the Good Feet product lines with the intention to help, support, and provide excellent solutions to customer concerns and goals Educate customers in how a 3-Step system, or 3-Step Bundle, is designed to support their needs and wellness goal s Providing personalized consultative fittings inclusive of the customer standing, walking, and kneeling to ensure customers receive the correct product size and support for their needs Professionally provide support to customers as they perform their balance, walk, and other fit testing activities Assist the store in creating an environment conducive to achieving both team and personal goals based on company determined metrics and goals Support individual team members growth through continued coaching and engagement in company set initiatives Participate in ongoing training sessions to optimize the script, product specifics, and sales objectives set for the store Keeping return percentage under company benchmarks Maintaining professionalism in all communication and business activities Handling product deliveries and assisting with inventory management Completing opening and closing operations as directed by the sales management team Engaging in regular store and company-wide meetings in a virtual or in person environment as determined appropriate by the company Occasional travel to other stores for assistance Embracing the Cotten Group Vision, Mission, and Values Other duties as assigned Benefits Medical, dental, vision, accidental, and disability insurance offered to full-time employees after waiting period. Paid Time Off for full-time employees Great retail hours are 10 AM - 6 PM, Monday - Saturday; closed on Sundays! Employee discounts Paid Saturday lunches for specific goals being met 401k Compensation Hourly rate + Commission Base salary rates are paid every two weeks Commission is paid on a monthly basis The Good Feet Store is an Equal Opportunity Employer. Requirements Sales driven mindset Exceptional verbal and written communication skills Organized and highly efficient Genuine care for people Goal oriented Coachable with a growth mindset

Physical Requirements:

Must be comfortable with constant walking, kneeling, standing, assisting customers to remove or put on shoes, bending, reaching, and the ability to assist customers on their walk and balance tests as appropriate Ascending and descending ladders or step stools Lifting up to 40 lbs

Job Type:

Full-time Pay:

$50,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person