Sales Coordinator

Sales Coordinator Crescent Hotels & Resorts LLC

• 3.

6 Houston, TX Job Details 22 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications Visitor query response Customer records maintenance Correspondence management Hotel and accommodations payment processing Proactive hotel and accommodations guest assistance Sales reporting Office activity coordination Maintaining an organized workspace Sales collateral development Phone communication Word processing Greeting customers Client inquiry handling Client file management Conducting guided tours Client invoicing Proposal writing Property management systems (PMS) Presentation preparation Clerical experience Billing issue inquiries Hospitality online booking platforms Physical document handling File organization Office phone management Office record organization

Full Job Description Required Skills and Abilities:

Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information. Responsible for assisting clients with reservations and booking the reservations through hotel database. Create group bookings, manage rooming lists, and handle changes. Assist clients with vouchers as well as folio and billing inquiries. Be point of contact for pick up reporting and distribution of resume and BEO packets to teams. Politely and professionally answers the telephone and greets clients. Maintain an organized professional-looking office environment Maintain an accurate and easy-to-use filing system for storing sales documents. Create and distribute reports necessary for the department. Develop professional sales presentation materials, with guidance and utilizing available resources. Respond to inquiries

• inbound phone, written, advertising, tradeshows.

Conceptualize, draft, and send well-constructed and professional correspondence and proposals. Host property tours, familiarizing customers and potential customers with property features, products and services. Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication. Other duties as assigned.

The successful candidate will have:

Strong Computer skills including word processing, spreadsheets, and brand property Management System(s). Exercise excellent communication and listening skills. Do the Right Thing

• Operate and act with integrity in all you do even when it is not convenient. Lead with Heart
• Be kind, passionate, and hospitable. Be Accountable
• Take ownership and deliver results. Aim Higher
• Go above and beyond to exceed expectations and pursue thoughtful change.

Six months or more of experience in sales. Experience with the front desk is preferred

Benefits:

Medical, dental and vision insurance Matching 401k Employee assistance program Free life insurance Paid time off Holiday pay Hotel discount program Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.