Lead - International Sales Operations

Igloo Products Corp. is an iconic, fast-growing American brand known for its exceptional and durable coolers designed to meet everyday needs. For more than 75 years, Igloo has been a leader in the housewares industry and has evolved into a high-growth lifestyle brand, inspiring outdoor experiences centered around fun, family, and friends. Founded in 1947 as a metalworking shop that brought fresh cold water to Texas workers in the field, and later inventing the Playmate, Igloo has grown into America's most recognizable brand of ice chests. The Igloo story spans more than 75 years of delivering coolness to the world. Today, Igloo has over 90% brand awareness, is #1 in market share in the U.S., and is a pioneer in sustainability within its category through the launch of biodegradable coolers and products made with post-consumer recycled resin and other sustainable materials. Igloo also has a growing direct-to-consumer (DTC) business, allowing us to build direct relationships with our consumers. In 2021, Igloo was acquired by Dometic Brands, creating the opportunity to globally grow both brands together. Built on a legacy of quality and innovation, we are seeking an International Sales Operations Lead to join our team and support our continued growth. This role will be involved in This role as a Sales Operations Lead is a pivotal role responsible for overseeing and optimizing sales operations within the International ROW channel. This position ensures the effective execution of sales strategies, process improvements, and data analysis to drive sales performance and achieve revenue goals. The ideal candidate will have a strong background in sales operations, excellent analytical skills, and the ability to multi-task and collaborate effectively with cross functional teams.

Essential Job Duties and Responsibilities:

Work with HQ teams by providing data, reporting and input to influence better business outcomes. Provide support to internal and external sales leaders. lead the completion of price submission via CM and SharePoint tools as well as evaluating customer loads and freight requirements. Compiling and updating pricelist product pictures Assisting in the preparation for sales meetings, customer appointments and presentations facilitating and accurately completing new customer set-up checklist across cross-functional teams On-boarding new customers and reviewing vendor guidelines to understand cost implications, cost-to-serve deviations and EPR requirements to address unique product requirements such as pre-ticketing, stickering, etc. Maintaining and updating rep group contact information Ongoing maintenance of the excess inventory file Work closely with customer service representatives and logistics team to ensure sales orders, purchase orders and documentation are expedited to help facilitate on time shipment of orders. Assist in the communication and training with external reps as needed. Liaison with various departments to facilitate timely requests and process bottlenecks (e.g. pricing discrepancies, timely PI turn around, customer requests) Lead the submission and tracking of PFR and SUM forms Liaison with the product management team to support requests and questions from sales. Lead the submission of CoOps in Trade Management What do we offer? Medical Dental Vision Life Insurance Short term & Long-term disability Accidental death insurance Supplemental life insurance Company paid holidays Flexible Spending Accounts Minimum Requirements and Qualifications Bachelor's Degree or equivalent experience. At least 3 years of work experience in consumer products goods company, sales support and/or operations Must possess a pro-active attitude and exceptional organizational skills. Ability to work independently and with cross functional teams. Effective communicator and must show the initiative and motivation necessary to complete job functions. Advanced proficiency with MS Office, including Excel (e.g., pivots, advanced formulas) &

PowerPoint Preferred Qualifications:

Working system knowledge of Oracle Strong experience working in models that influence pricing, assortment and merchandising decisions Proven track record of delivering above expectations without direct authority in a result-oriented culture Working Relationships & Environment Working Relationships Internal stakeholders will include

Sales, Customer Service, Finance, IT and Supply Chain Work Environment Travel Requirements: