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Sales Lead Coordinator - Fire & Security

Job

Superior Alarms

McAllen, TX (In Person)

Full-Time

Posted 2 weeks ago (Updated 3 days ago) • Actively hiring

Expires 6/19/2026

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Job Description

Job Title:
Sales Lead Coordinator
  • Fire & Security
  • Pay to be discussed during interview Job Summary We are looking for a high-energy Sales Lead Coordinator to act as the "air traffic control" for our sales department.
Your mission is to maximize our sales reps' time by managing their calendars, qualifying incoming leads, and ensuring customers receive and sign their digital contracts (eDocs) quickly. You will be the primary point of contact for new inquiries, providing a professional first impression of our security and fire safety services.
Key Responsibilities Lead Management:
Monitor and qualify all incoming leads from the website, phone, and third-party sources. Ensure every prospect is contacted promptly and logged into the CRM.
Calendar Management:
Proactively manage the schedules of multiple sales representatives. Route and book site surveys based on territory and urgency to minimize travel time and maximize "face time" with clients.
Customer Point of Contact:
Act as the dedicated liaison between the prospect and the sales rep. Handle all follow-up calls to ensure customers have everything they need to make a decision.
E-Doc Preparation & Management:
Utilize digital signature platform to prepare, send, and track sales proposals, monitoring agreements, and service contracts.
Contract Follow-up:
Track the status of sent documents, sending reminders to customers and notifying reps immediately when a contract is signed and ready for the installation team.
CRM Upkeep:
Ensure all lead statuses, notes, and appointment outcomes are updated in real-time to maintain an accurate sales pipeline.
Required Skills and Qualifications Scheduling Expertise:
Proven ability to manage complex calendars and coordinate logistics for a mobile team.
Tech Savvy:
High proficiency with digital signature tools and CRM platforms . Experience with industry-specific software is a major plus.
Communication Style:
A friendly, persuasive phone presence and a "closer" mindset when it comes to getting documents signed.
Organization:
The ability to juggle dozens of active leads and expiring documents without letting anything fall through the cracks.
Industry Context:
Experience in a service-based industry (Security, HVAC, Plumbing, or Construction) is preferred but not required.
Background:
Must be able to pass a
Background Check Drug Test:
Must be able to pass a
Drug Test Bilingual:
Must be Bilingual
  • Fluent in English and Spanish Must be able to Multi-Taskk Must be able to type (basic computer skills) Must be able to work Monday
  • Friday 8-5 Must have reliable transportation Must have good phone etiquette Must have good customer service skills Must be able to work 40 hours a week Must have high school diploma or GED Interested in Long term employment Time management
  • Deadlines, follow ups, etc.
. Candidates who meet these qualifications and can successfully complete a drug screening and background check are invited to submit their resume.
Benefits:
Dental insurance Health insurance Vision insurance
Work Location:
In person

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