Sales & Service Coordinator LGA Garage Door Services Pflugerville, TX Job Details Full-time | Contract $50,000 - $80,000 a year 1 day ago Benefits Paid training Paid time off Qualifications Teamwork Administrative experience Attention to detail Problem-solving Office experience Full Job Description Sales & Service Coordinator LGA Garage Door Service - Austin, TX About the Position LGA Garage Door Service is looking for a friendly, motivated, and organized Sales & Service Coordinator to join our growing team. This position is an important part of our daily operations and customer experience. You will be one of the first points of contact for our customers, helping them understand their service needs, scheduling appointments, coordinating with our field technicians, and helping turn service opportunities into completed sales. We are looking for someone who enjoys talking with customers, solving problems, staying organized, and helping a team succeed . If you are confident on the phone, comfortable with computers, and have a natural ability to build relationships and close sales, we would love to hear from you. What You'll Do Answer incoming calls, emails, and customer inquiries in a friendly and professional manner Identify customer needs and recommend the appropriate garage door products and services Follow up with customers on estimates and open opportunities Support field technicians with customer communication and sales opportunities Help technicians close sales and maximize opportunities while on the job Schedule service calls, estimates, and installations Coordinate and dispatch technicians efficiently based on job priority and location Communicate schedules, updates, and job information with customers and technicians Maintain accurate customer and job information in our CRM Monitor daily technician progress and help resolve scheduling issues Review completed jobs and follow up on any missing information or customer needs Prepare and maintain basic sales and operations reports Help ensure customers receive a positive experience from their first call through completion of the job What We're Looking For Previous experience in sales, customer service, dispatch, or office administration is preferred Strong communication and interpersonal skills Comfortable speaking with customers over the phone Sales-minded and confident asking for the sale Organized and able to manage multiple tasks at the same time Comfortable using computers and CRM/scheduling software Reliable, professional, and detail-oriented Positive attitude and willingness to learn Garage door or home-service industry experience is a plus, but not required Experience with Service Fusion is a plus — training will be provided What We Offer $50,000-$80,000 annual salary , based on experience and performance $2,000 bonus after 6 months Commission opportunities based on sales performance Full-time, stable position with a growing company Paid training on Service Fusion and LGA's processes Supportive team environment Opportunities for professional and financial growth Opportunity to build a long-term career with a growing company Why Join LGA? At LGA Garage Door Service, we believe great service starts with great people. We are growing our Austin team and are looking for someone who wants to grow with us, take ownership of their work, and make a real impact on our customers and our company. If you are energetic, customer-focused, organized, and motivated by sales and results, we want to meet you! How to Apply Apply through Indeed with your resume. Qualified candidates will be contacted to schedule an interview. LGA Garage Door Service is an equal opportunity employer. We value professionalism, teamwork, accountability, and exceptional customer service.

Pay:

$50,000.00 - $80,000.00 per year

Benefits:

Paid time off

Work Location:

In person