Customer Success Representative

If you've ever worked a busy restaurant shift, handled a line of customers during a retail rush, or helped guests have a great experience in hospitality, you've already built skills that matter in this role! Generation Development is hiring a full-time Customer Success Representative to join our outreach team in Houston, TX. This entry-level Customer Success Representative role focuses on creating positive experiences, building relationships, and helping customers feel informed, welcomed, and supported during community outreach campaigns and live events. As a Customer Success Representative, you'll work directly with people every day. You'll answer questions, support outreach initiatives, assist with event promotions, and help ensure every interaction leaves a positive impression. If you enjoy working with people and thrive in fast-paced environments, this Customer Success Representative opportunity could be a great fit. What You'll Do as a

Customer Success Representative:

Create positive customer experiences during outreach campaigns, events, and community promotions Engage directly with customers and provide helpful, accurate information about ongoing initiatives Assist with event promotions and outreach activities throughout the Houston area Support customers through each interaction with professionalism and enthusiasm Help maintain organized event displays and promotional materials during promotions Work closely with fellow Customer Success Representative team members to achieve outreach goals Represent nonprofit initiatives in a positive and professional manner during promotions Contribute to a welcoming atmosphere that encourages engagement and participation Why Hospitality, Retail, and Restaurant Professionals Excel as a

Customer Success Representative:

You're comfortable talking with people throughout the day You know how to stay positive during busy periods You understand the importance of delivering a great experience You enjoy working as part of a team You're adaptable, dependable, and customer-focused

We're Looking For:

A positive attitude and strong people skills Individuals with experience in hospitality, retail, restaurants, customer service, or other customer-facing environments Comfort working in a fast-paced setting Strong communication and interpersonal abilities Reliable transportation to our Houston office Willingness to learn and grow as a Customer Success Representative No prior experience is required. Every Customer Success Representative receives training and ongoing support from experienced team members.

Benefits:

Professional development assistance

Work Location:

In person